Low Speed - Superintendent Engineer

Key Job Responsibilities

• Lead field service projects involving installation, troubleshooting, maintenance, repair, overhaul, modernization, and commissioning of primarily Dual Fuel diesel engines, turbochargers, and related equipment.
• Serve as the technical authority and primary customer contact during project execution.
• Investigate warranty claims, determine root causes, and propose repair or replacement solutions for approval.
• Plan and ensure the availability of service personnel and spare parts to meet contractual service commitments.
• Provide expert-level technical support to customers and internal teams on operational challenges and troubleshooting.
• Manage project scope, schedule, quality, and resource requirements to ensure successful completion.
• Interpret technical manuals, engineering drawings, specifications, and procedures.
• Diagnose mechanical, operational, hydraulic, pneumatic, and basic control system issues.
• Ensure all work is performed in accordance with company procedures, technical standards, and customer requirements.
• Act as Project Manager for major overhaul and repair projects, coordinating all stakeholders and following established communication protocols.
• Prepare and submit accurate service reports and project documentation within required deadlines.
• Maintain current knowledge of technical updates, product improvements, and service procedures.
• Lead, direct, and supervise assigned mechanics, technicians, contractors, and subcontractors.
• Ensure work is completed safely, efficiently, and to the highest quality standards.
• Conduct pre-job briefings, toolbox talks, and technical handover meetings.
• Provide coaching, mentoring, and technical training to mechanics and service technicians.
• Promote knowledge sharing and best practices across the service organization.
• Maintain a proactive safety culture at all times.
• Conduct job hazard analyses (JHAs), risk assessments, and pre-job safety reviews.
• Verify compliance with company HSEQ policies, customer requirements, industry standards, and local regulations.
• Ensure proper use, inspection, and maintenance of tools, lifting devices, equipment, and PPE.
• Monitor compliance with: Lockout/Tagout (LOTO) procedures, Confined space requirements, Working-at-heights procedures, Rigging and lifting practices, Hot work requirements, Environmental regulations, Permit-to-work systems.
• Stop any activity that presents an unacceptable safety or quality risk.
• Report and document all incidents, near misses, non-conformances (NCRs), and safety observations.
• Identify hazards at customer sites and work proactively with customers to eliminate or mitigate risks.
• Develop and maintain strong customer relationships through professional communication and technical support.
• Respond to customer inquiries, including emergency support outside normal business hours when required.
• Provide technical recommendations and service solutions that enhance customer operations.
• Collaborate with Sales, Workshop Managers, Coordinators, and Regional Leadership to develop business opportunities.
• Absorb and execute customer follow-up activities and service planning.
• Accurately document labor hours, service activities, expenses, and project progress.
• Complete timesheets, expense reports, and project allocations within established deadlines.
• Maintain scheduling systems and project tracking tools.
• Support accurate and timely customer invoicing through proper job documentation.
• Ensure responsible management of travel expenses and company resources.
• Use corporate credit cards and company assets in accordance with company policies.
• Obtain required approvals for purchases and project expenditures.

Required Education

• Bachelor's degree in Mechanical Engineering Marine Engineering, or a related technical discipline; or equivalent combination of education, technical training, and relevant experience.

Required Experience

• Minimum 4 years of experience in diesel engine service, marine engineering, power generation, heavy industrial maintenance, or a related field.
• Experience leading field service teams, repair projects, or maintenance activities.
• Strong knowledge of two-stroke diesel engines and auxiliary systems.
• Strong knowledge of Dual fuel engines and Tier III technologies and auxiliary systems.

Desired Experience

• Marine engineering experience.
• Turbocharger service experience.
• Experience managing complex outage, overhaul, or repair projects.
• Previous supervisory or leadership experience.