Louisiana Licensed Agent

About the role

As a Louisiana Resident Agent, you will be accountable for managing workload issues across teams and/or clients and tracking their productivity as a whole. We are looking for a team member that will continue to uphold our stellar reputation in Louisiana.

Responsibilities

• Prepare and issue Louisiana titles
• Prepare and issue Louisiana policies
• Identify and resolve underwriting issues
• Ensure compliance with underwriting directives
• Identify and implement process workflow improvements
• Participate in testing environment as required
• Participate in system enhancement process
• Maintain complete confidentiality and privacy of departmental matters
• Complete all assignments in a timely manner
• Act as a leader within the company
• All other duties as assigned

Requirements

• Bachelor’s degree or equivalent experience
• Current Louisiana Resident Agent License required
• Strong customer service focus
• Clear verbal and written communication skills
• Ability to work in a fast-paced environment and meet deadlines
• Self-motivated ability to work with minimal supervision
• Persuasive, encouraging, motivating personality
• Strong attention to detail

Benefits

• Competitive pay rates based on skills and experience
• Extensive benefits package including medical, dental, vision, HSA, mental health programs, Employee Assistance Program, short term disability, voluntary insurance (LTD, auto, home, life, legal, pet, identity theft), and employee discounts
• Paid holidays and generous PTO based on tenure
• Paid volunteer time
• Paid maternity and parental leave
• 401K plan and robust continuous learning opportunities
• Work Perks Program with access to discounts that help save money in daily life

Schedule

This is a remote role with the flexibility to work from home, subject to Mortgage Connect’s remote work policy and business needs.

Who We Are

Mortgage Connect is a national mortgage service provider specializing in assisting mortgage lenders with a multitude of services they need in connection with a loan. Our entrepreneurial mindset allows us to differentiate ourselves in the market through continuous improvement and innovation, as well as our diversified suite of product offerings. Our people are driven and committed to our cultural values we call “The 5C’s”: Connect, Collaborate, Communicate, Care, and Celebrate.