Lot Auditor - Perrysburg, AR

About the role

Parking Management Company (PMC) is a national leader in hospitality‑focused parking services, providing valet and self‑parking management, shuttle services, event parking, and porter/bell services across hotels, resorts, healthcare, and event venues. The Lot Attendant / Lot Auditor helps ensure a smooth, safe, and organized parking experience for guests by directing traffic, assisting customers, monitoring the lot, and keeping the area clean and secure. The primary objective is to deliver great customer service while maintaining a safe, clean, and efficient parking environment.

Responsibilities

• Ticketing & Payments – Issue tickets, handle payments accurately, and track money and paperwork responsibly.
• Reporting & Documentation – Complete shift logs, track tickets and revenue, and document parking activity.
• Administrative Support – Label keys, record vehicle details, and maintain organized records of parked cars.
• Security & Compliance – Check the lot regularly, report unsafe or suspicious activity, and ensure vehicles are parked securely and according to policy.
• Lot Maintenance – Keep the parking area and booth clean and presentable; assist with light cleaning or janitorial tasks as needed.
• Customer Service – Help guests with payments and parking questions while maintaining a friendly, helpful attitude.
• Teamwork & Communication – Use radios appropriately, stay in contact with the team, and support a positive work environment.
• Professionalism & Attendance – Arrive on time, follow company policies, and consistently maintain a professional appearance and attitude.
• Additional Duties – Take on other tasks as needed to support operations, including attending training sessions and adapting to scheduling needs.

Qualifications

A high school diploma or GED is required. While previous customer service experience is preferred, a positive, helpful attitude is essential.

Skills

Demonstrates excellent communication skills through active listening, clear articulation, and a courteous, professional demeanor. Skilled in managing guest interactions with patience, empathy, and close attention to detail. Works collaboratively with team members, supervisors, and clients. May need to use a personal cell phone for work‑related communications or to access mobile apps (reimbursement follows company policy when applicable).

Requirements

A valid driver’s license and reliable transportation are required. Candidates must maintain a clean motor vehicle record, with no more than three moving violations within the past three years. Successful completion of a background check is required and must be maintained throughout employment. Physical demands include the ability to stand, walk, and lift up to 50 pounds for extended periods, comfort working indoors and outdoors in various weather conditions, and schedule flexibility (shifts may include nights, weekends, and holidays). Employees must remain alert to their surroundings, including moving vehicles and changing weather conditions.

Benefits

• Health Benefits – Medical, vision and dental insurance
• Supplemental Insurance – Life insurance and critical illness
• Bonus opportunities
• Internal leadership development program
• Paid time off
• Paid training
• Tuition assistance through Belleview University
• Nationwide discounts through Perks at Work
• Military friendly employer

Pay

Hourly base rate (rates can vary by market). Overtime pay at one and one‑half times the regular hourly rate for hours over 40 in a workweek (non‑exempt position). PMC is committed to pay transparency and equity; employees may discuss compensation.

Schedule

Full‑time or part‑time availability. Shifts may include nights, weekends, and holidays; schedule flexibility is essential.