Lot Attendant - 281 Great Island Road

Job Details

Towne Park is committed to offering competitive, fair, and commensurate compensation. Actual compensation will be based on a candidate's job-related skills, experience, education or training, and location. The hourly base pay range for this position is $16 - $20 per hour.

Work Schedule

The work schedule for this position is flexible.

Benefits

• Accident insurance
• Critical illness insurance
• Hospital indemnity insurance
• Telemedicine benefits
• Eligible for the company's 401k retirement savings plan

Essential Functions

• Maintains pleasant, friendly and professional demeanor with all guests, location staff and co-workers.
• Acknowledges and greets guests immediately while maintaining a professional and friendly demeanor.
• Uses guest last name at all times when appropriate.
• Maintains accuracy and composure while under pressure.
• Appropriately uses salutation of the day and welcome guests to the location.
• Uses proper Towne Park phone etiquette.
• Assists guests with directions and all other inquiries.
• Stands while serving guests.
• Provides information about surrounding area as well as main attractions to guests as needed.
• Protects guest confidentiality in accordance with HIPPA requirements.
• Maintains the security of customer financial and identifying information.
• Stacks vehicles when necessary using Towne Park standards for parking.
• Promptly retrieves a stacked vehicle and drives slow and cautiously when delivering vehicle to the guest(s).
• Collects data in accordance with parking operations, if applicable.
• Collects and reconciles revenue accurately; furnishes receipt upon request.
• Accurately categorizes tickets for audit purposes.
• Accurately completes shift report.
• Follows all bank standard operating procedures.
• Competently operates equipment (i.e., register, gate, POS, credit card machine, etc.).
• Obtains information about daily events and rates to be charged.
• Secures guest keys immediately after each interaction.
• Maintains claim checks and guest folio archives.
• Produces guest vehicle inventory for billing purposes.

Qualifications

• Education: High school diploma or general education degree (GED); OR Required Licensure, Certification, Etc.
• Must be at least 18 years of age and be able to pass a criminal background check and drug screen.
• A valid driver’s license and clean driving record.
• One to three months related experience and/or training; OR equivalent combination of education and experience.

Skills

• Customer service experience preferred.
• Register/Computer experience preferred.

Scope Authority To Act

The employee has control over resources available only.

Working Conditions & Physical Demands

• While performing the duties of this job, the employee is regularly required to talk or hear.
• The employee frequently is required to sit or stand for extended periods of time and may be required to run; walk; handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl.
• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
• Lifting Requirements Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects.
• Employees are subject to environmental conditions including extreme heat and cold weather.
• Protection from weather conditions may be provided, but not necessarily from temperature changes.
• Travel of up to 5% may be required.