Loss Prevention Specialist - Full time

About the role

At Nebraska Furniture Mart (NFM), we’ve been hiring friends since 1937—people who share our passion for helping customers feel right at home. Named one of Furniture Today’s Best places to work, NFM offers a fun, stable work environment with no layoffs in its history, a safe place to work and shop, development opportunities leading to the career of your dreams, and a culture that encourages volunteering and serving our communities. The Loss Prevention Specialist monitors a closed‑circuit TV security system for signs of illegal activities to protect company assets and identify customers and/or staff who need assistance, apprehending and detaining individuals involved in illegal activities.

Responsibilities

• Assist investigators in making stops, detentions and apprehensions; call 911 when needed and record/recover any evidence seized during an apprehension.
• Stop, apprehend and detain shoplifters and write incident reports for criminal activity.
• Monitor retail, warehouse and parking areas via closed‑circuit TV system and report information to appropriate staff.
• Assess staff for internal theft and policy violations, reporting findings to Human Resources.
• Collaborate with the display team to secure vulnerable merchandise.
• Keep a computerized journal of daily activities and conduct safety checks to audit compliance with security policies.

Qualifications

• High School Diploma/GED preferred.
• 1 year of security or customer service‑related experience preferred.
• Valid driver’s license and acceptable driving record.
• Minimum 6 months of Retail Loss Prevention Experience.
• Certification in OC (Oleoresin Capsicum) deployment within one year of employment and maintain certification standards (exception TX – not required).
• Satisfactorily complete NFM Response to Resistance and First Responder training courses within ninety (90) days of employment.
• Pre‑employment screening includes drug screen and criminal background check.

Benefits

• Same day pay – access to earned pay on‑demand.
• Competitive pay – generous annual increases up to 7%.
• Inclusive culture – everyone should feel right at home.
• Health, dental, vision, life insurance; short and long term disability.
• Paid holidays (upon hire) and paid time off (after 90 days).
• Staff discount on merchandise (NFM staff have saved almost $2 million on purchases in the last 12 months).
• Virtual and in‑person career development opportunities at all levels.
• Paid community volunteer opportunities.
• Tuition reimbursement.
• 401(k) plan with company match after one year; offers Berkshire Stock as an investment option.

Pay

Pay Range: $18.77 - $22.80 hourly.

Schedule

Ability to work night, weekend and/or early morning hours based on business needs.