Loss Prevention -Security Officer Full-Time
TPG Hotels and Resorts · Lake Buena Vista, FL · 2 wk ago
On-siteInformation TechnologyFull-time
Key Responsibilities
- Monitor premises, make frequent property walks, and public areas presence to detect suspicious behavior or potential security risks.
- Identify and prevent theft, fraud, and policy violations.
- Conduct routine inspections of doors, windows, storage areas, and alarm systems.
- Respond promptly to security incidents, emergencies, or disturbances.
- Detain and interview suspected individuals in accordance with company policies and legal guidelines.
- Document incidents accurately with clear, detailed written reports.
- Aid law enforcement when required.
- Perform internal investigations related to theft, safety violations, or misconduct.
- Gather evidence, complete incident summaries, and maintain accurate documentation.
- Enforce company policies, safety procedures, and loss prevention standards.
- Support safety programs including fire prevention, emergency preparedness, and accident response.
- Participate in regular audits and compliance checks.
- Provide a visible and approachable security presence to enhance employee and guest safety.
- Assist employees with security concerns and support operations teams with risk reduction.
- Partner with management to recommend process improvements that reduce shrink and enhance safety.
Qualifications
- High school diploma or equivalent.
- Prior experience in loss prevention, security, or related field preferred.
- Strong observational, computer, and communication skills.
- Ability to remain calm and professional under pressure.
- Basic knowledge of security systems.
- Preferred certification in security or loss prevention (e.g., LPQ, LPC).
- Knowledge of investigative procedures.
- Experience in retail, hospitality, or asset protection.
Key Competencies
- Attention to Detail.
- Integrity and Professionalism.
- Critical Thinking.
- Conflict Resolution.
- Problem-Solving.
- Strong Interpersonal Skills.
Work Environment
- Combination of indoor and outdoor patrols.
- Possibility of exposure to high-stress situations.
- Will require evening, weekend, or holiday shifts depending on operations.
- Sometimes overnight shifts.