Loss Prevention Customer Service Associate II (Tactical Uniform)

Opportunity

Contribute To The Growth Of Your Career

Responsibilities

• Supports the District Loss Prevention Manager and Store Management by executing core responsibilities, focused on acting as a visual deterrent to prevent potential loss/dishonesty and by wearing a body worn camera
• Supports a positive customer shopping experience in the store and maintains a strong store partnership with store teams and loss prevention
• Exercises sound judgment in decision-making to ensure their safety, the safety of others, and the protection of the Company brand
• Adheres to Company policies and maintains and supports Company culture and values
• Maintains a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Performs other duties as assigned

Qualifications

• Strong verbal and written communication
• Sound decision making skills
• Ability to take initiative and perform well independently
• Prioritizes/organizes workload and manages time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits

• Associate discount
• EAP
• Smoking cessation
• Bereavement
• 401(k) Associate contributions
• Child care & cell phone discounts
• Pet & legal insurance
• Credit union
• Referral bonuses
• 401(k) match (for those who meet service or hours requirements)
• Medical/dental/vision (for those who meet service or hours requirements)
• HSA (for those who meet service or hours requirements)
• Health care FSA (for those who meet service or hours requirements)
• Life insurance (for those who meet service or hours requirements)
• Short/long term disability (for those who meet service or hours requirements)
• Paid parental leave (for those who meet service or hours requirements)
• Paid holidays/vacation/sick (for those who meet service or hours requirements)
• Auto/home insurance discounts (for those who meet service or hours requirements)
• Scholarship program (for those who meet service or hours requirements)
• Adoption assistance (for those who meet service or hours requirements)

Pay

Starting pay range of $15.00 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.