Loss Prevention Associate II

About the role

TJX Companies is a Fortune 100 company and the world's leading off-price retailer, operating brands including TJ Maxx, Marshalls, HomeGoods, HomeSense, Sierra, Winners, and TK Maxx. This position supports the District Loss Prevention Manager and Store Management by executing core responsibilities focused on acting as a visual deterrent to prevent potential loss and dishonesty, wearing a body-worn camera, and supporting a positive customer shopping experience.

Responsibilities

• Maintain a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company-approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrate courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio
• Observe and report any suspicious behavior or critical incidents to LP or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Perform other duties as assigned

Requirements

• Strong verbal and written communication
• Sound decision-making skills
• Ability to take initiative and perform well independently
• Ability to prioritize/organize workload and manage time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits

All associates receive:

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation program
• Bereavement leave
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union access
• Referral bonuses

Associates who meet service or hours requirements are also eligible for:

• 401(k) company match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short-term and long-term disability
• Paid parental leave
• Paid holidays, vacation, and sick time
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Pay

Starting pay range: USD $16.00 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Location

TJ Maxx Store 0793, 744 S Meadow St Ste 300, Ithaca, NY, USA