Loss Prevention Associate

Position Overview

The Loss Prevention Associate is responsible for maintaining professional visual deterrence to prevent internal and external theft, while creating a safe and pleasant shopping experience for our customers and positive work environment for Ollie’s associates. This position is full-time and requires nights and weekends on a regular basis.

Primary Responsibilities

• Adhere to schedule as provided by DLPM.
• Always adhere to company dress code, including wearing the company issued Loss Prevention vest or jacket during scheduled shift.
• LP Associate must maintain a highly visible position at the store entrance during assigned shift.
• Greet and acknowledge all customers and associates as they enter and exit the store.
• LP Associate cannot directly engage, confront or follow a customer suspected of theft outside of the store. Must act as a deterrent only, observe and report all theft incidents or suspected theft to manager on duty, MOD and District LP Manager.
• Maintain open line of communication with all store associates and team leaders.
• Support store in maintaining company standards as they relate to security and safety procedures.
• Direct store on completing “Store Theft Reports” when required.
• Participate in the store's loss prevention and safety programs.
• Conduct store tours as directed by DLPM.
• Complete audits as directed by DLPM.
• Demonstrate a high degree of professionalism.
• Ensure front entrance is clean and safe for all shoppers.
• Conduct bag checks as per company’s guidelines.
• Any other tasks as assigned Loss Prevention Management.

Qualifications

• Ability to handle difficult situations with diplomacy.
• Ability to follow directions.
• Ability to maintain a consistent set of standards, using judgment and discretion.
• Ability to communicate in a clear, concise, understandable manner, and listen attentively to others.

Physical Requirements

• Ability to stand for extended period of time.
• Ability to stand, walk, bend, and kneel on a frequent basis.
• Ability to lift 25 lbs.
• Ability to work in a constant state of alertness and safe manner.

Ollie’s Associate Benefits

• Medical, Dental, Vision, and RX coverage begins after 90 Days of employment.
• 401K, generous company match with immediate vesting.
• Strong career growth & talent development culture.
• 20% Associate discount on all Ollie’s purchases.
• Vast array of voluntary benefits.

Company Culture

Ollie’s Core Values: BE A TEAM PLAYER, BE CARING, BE VALUE OBSESSED, BE COMMITTED, BE GROWING, BE REAL.