Loss Prevention Associate 2

About the role

Supports the District Loss Prevention Manager and Store Management by executing core responsibilities focused on acting as a visual deterrent to prevent potential loss/dishonesty while wearing a body-worn camera. Maintains a strong store partnership with store teams and loss prevention to support a positive customer shopping experience.

Responsibilities

• Maintain a proper and professional stance in the designated area at the front of the store
• Act as a visual deterrent to prevent potential loss/dishonesty
• Review and understand the Store Emergency Response Guide
• Wear a complete Company-approved uniform including a Body Worn Camera
• Greet customers appropriately, demonstrating courtesy and respect
• Establish and maintain a position at the front of the store or in a department
• Respond to customer requests for assistance by referring customers to store management or customer service via a Company-issued radio
• Observe and report any suspicious behavior or critical incidents to Loss Prevention or store management
• Perform a closing safety sweep of the store with a member of management
• Adhere to all Company Policy and Procedure
• Document required incidents in AIIM Case Management
• Perform other duties as assigned

Requirements

• Strong verbal and written communication skills
• Sound decision-making skills
• Ability to take initiative and perform well independently
• Prioritize/organize workload and manage time effectively
• Able to stand for long periods of time
• 0-2 years retail or security experience

Benefits

• Associate discount
• Employee Assistance Program (EAP)
• Smoking cessation support
• Bereavement leave
• 401(k) associate contributions
• Child care and cell phone discounts
• Pet and legal insurance
• Credit union membership
• Referral bonuses

Those who meet service or hours requirements are also eligible for:

• 401(k) match
• Medical, dental, and vision insurance
• Health Savings Account (HSA)
• Health care Flexible Spending Account (FSA)
• Life insurance
• Short/long-term disability
• Paid parental leave
• Paid holidays, vacation, and sick time
• Auto and home insurance discounts
• Scholarship program
• Adoption assistance

All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time.

Pay

This position has a starting pay range of $14.25 to $18.60 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.