Long-Term Care Sales Specialist - Central Michigan

Primary Responsibilities

• Build and maintain strong relationships with all members of the LTC resident care team, including physicians, physician-extenders (NP/PA), consultant pharmacists, dispensing pharmacists, and nursing facility leadership/staff.
• Promote Acadia products by delivering compliant clinical, disease state, and reimbursement education tailored to customer needs.
• Identify and address customer questions, concerns, and objections with advanced selling skills.
• Create and execute quarterly territory business/action plans, leveraging data to maximize reach, frequency, and impact within budget.
• Provide guidance on pricing, reimbursement, and LTC-specific profitability parameters; act as liaison between customers and Acadia for access-related questions.
• Collaborate with sales management, territory teammates, and cross-functional partners (e.g., managed markets, marketing, operations, training) to address business needs.
• Represent Acadia at conferences, exhibits, product launches, and training sessions; contribute to regional and national initiatives.
• Mentor and train new/junior Sales Specialists; share field insights and participate in cross-functional projects.
• Maintain compliance with all regulatory requirements, company policies, and LTC regulations affecting medication use and resident care.

Qualifications

• Bachelor's degree required, with an emphasis in the life sciences preferred.
• To qualify for Sales Specialist requires 3 years of sales experience with at least 1 year in pharmaceutical, and/or other related healthcare sales, with an emphasis on neuroscience preferred.
• To qualify for Sr. Specialist level, requires a minimum of 8 years of healthcare sales with at least 2 years of experience in complex or account-based selling environments is required.
• To qualify for Executive level, requires a minimum of 12 years of healthcare sales with at least 3 years of experience in complex or account-based selling environments is required.
• Proven leadership, mentorship, and role-model capabilities at a regional level.
• Strong business acumen, organization, and self-motivation with a business ownership mentality.
• Must reside within the territory (or within 30 miles of its border) and, if required, within reasonable proximity to a major airport.
• Valid driver’s license with acceptable driving record; ability to drive a company vehicle daily and travel independently by air. Travel may be up to 80%, including overnight stays and occasional after-hours work.
• Must meet vaccination and facility access requirements for customer visits and event participation.

Scope

Operates with a high degree of autonomy and expertise, addressing complex business challenges with creativity and sound judgment. Shapes territory strategy, influences regional initiatives, and acts as a trusted partner to internal and external stakeholders.

Physical Requirements

• Regular standing, walking, sitting, and the use of hands for handling or operating equipment.
• May need to reach, climb, balance, stoop, kneel, crouch, and maintain visual, verbal, and auditory communication both in a standard office environment and while working independently from remote locations.
• Occasionally lift and/or move up to 20 pounds.