Logistics / Supply Chain Manager - Technology Solutions
Merck · Irving, TX · 1 wk ago
Quality AssuranceFull-time
About the role
The Supply Chain Manager plays a critical leadership role with overall responsibility for shaping and executing the supply chain strategy, overseeing warehouse, fulfillment, and shipping operations, and ensuring the timely, efficient delivery of high-quality products that meet customer OTIF expectations.
Responsibilities
- Lead master scheduling, buyer analysis, order management, production scheduling, customer fulfillment, and inventory management for the Identification Solutions business in Dallas, Texas.
- Direct the daily and long-term activities of the supply chain, shipping, receiving, and fulfillment teams to ensure effective planning, procurement, and execution against business demand.
- Partner closely with Global Supply Chain and Commercial teams to analyze market trends, customer demand, and inventory requirements, ensuring optimal stock levels and supply continuity.
- Collaborate with key stakeholders to review monthly forecasts, sales trends, and marketing initiatives in order to validate demand signals and align supply chain activity.
- Develop and continuously improve work processes that optimize SAP ERP functionality, including full execution of MRP, MPS, and production scheduling.
- Apply lean manufacturing principles and capacity planning expertise to support level loading, efficient production flow, and effective inventory management.
- Develop, standardize, and train teams on work instructions and standard work to strengthen operational consistency and process discipline.
- Define and monitor key performance indicators and benchmarks across supply chain, planning, and customer service operations.
- Prepare monthly status reports for leadership, including progress against plans, budgets, and operational objectives.
- Oversee monthly inventory reviews for Questionable Value inventory, ensuring timely escalation of potential variances and risk areas.
- Set annual performance objectives for team members in alignment with departmental and plant goals.
- Provide regular coaching, feedback, and development support to employees to strengthen team performance and engagement.
- Lead, mentor, and develop the logistics team to support both individual growth and organizational effectiveness.
- Implement robust analytics and reporting tools to track performance trends, identify opportunities, and drive continuous improvement.
Qualifications
- Deep expertise in material planning, procurement, inventory control, production planning, and supply chain execution.
- Proven ability to improve forecast accuracy and support business outcomes through strong planning discipline and forecasting best practices.
- Strong leadership presence with the ability to influence, align, and collaborate across all levels of the organization.
- Comfortable working in a fast-paced, dynamic environment with competing priorities and evolving business needs.
- Strong cross-functional collaboration skills, including partnership with procurement, operations, commercial, and leadership teams.
- Demonstrated ability to hold team members accountable while fostering a positive, inclusive, and high-performance culture.
- Strong analytical and problem-solving skills with a data-driven decision-making approach.
- Advanced proficiency in Excel and Power BI.
- Experience managing supplier and vendor relationships to support service, quality, and cost objectives.
- Ability to assess process flows and identify improvement opportunities that drive cost savings, inventory reduction, and operational efficiency.
- Leverage lean and Six Sigma knowledge, with a continuous improvement mindset.
- Strong written and verbal communication skills, with the ability to communicate effectively at all levels.
- Ability to work independently, exercise sound judgment in ambiguity, and adapt to changing priorities.
- Willingness to support emergency situations and work flexible hours as needed.
- Commitment to delivering a strong internal and external customer experience.