Logistics Specialist - LTL

Compensation for this role is $22/hour. The role may also be eligible for bonus or commission pay.

About the role

As a Logistic Specialist, you'll manage daily operations for our dedicated LTL accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts. You'll ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding our high level of service.

Responsibilities

• Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
• Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
• Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
• Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
• Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
• Develop strong working relationships with customer contacts and facilities.
• Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
• Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.

Requirements

• 1 year of logistics experience
• High school diploma or equivalent
• General knowledge of the transportation industry
• Experience writing routine reports and correspondence
• The ability to apply common sense understanding to carry out instructions furnished in written, verbal or diagram form

Benefits

• Competitive pay
• Paid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave
• 401(k) retirement plan with up to 5% company match
• Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity
• Employee Assistance Program (EAP)
• Tuition reimbursement, adoption assistance
• Tax-Advantaged Accounts: Health Savings Account, Health Care Flexible Spending Account, Dependent Care Flexible Spending Account, Commuter Spending Account
• Health Reimbursement Arrangement