LOGISTICS SPECIALIST

About the role

The Logistics Specialist Shared Services position is hybrid, working from the Legacy West Support Center in Plano, Texas. At Sally Beauty Holdings, Inc., our purpose is to inspire a more colorful, confident, and welcoming world. We are the leader in professional hair color, selling and distributing beauty supplies across 11 countries through Sally Beauty and Beauty Systems Group businesses.

Responsibilities

• Operate the Transportation Shared Services function supporting inbound, outbound, parcel, and pool activities.
• Standardize recurring transportation processes, establish Service Level Agreements (SLAs), and manage intake and prioritization of shared service requests.
• Enablement:
  • Act as AI Champion for Transportation, identifying and deploying automation solutions for high-volume, critical tasks.
  • Lead adoption of Robotic Process Automation (RPA), workflow automation, analytics, and AI-enabled tools to reduce manual effort and execution risk.
• Governance:
  • Ensure compliance with internal controls, SOX requirements, and documentation standards.
  • Drive continuous improvement through structured execution and post-project reviews.
• Data, Analytics & Performance Management:
  • Develop and maintain standardized dashboards and recurring reporting for cost, service, compliance, and productivity metrics.
  • Provide insights and root-cause analysis to support Transportation decision-making.

Requirements

• Bachelor’s degree in Supply Chain, Logistics, Business, Engineering, or a related field.
• 2-5 years of transportation, or distribution experience in a retail or high-volume environment, with hands-on experience driving automation, digital workflows, or AI-enabled improvements within transportation operations.
• Hands-on experience using analytics and visualization tools (e.g., Tableau, Power BI, or similar) to monitor transportation performance and support data-driven decisions.
• Identifying opportunities to reduce manual effort, improve accuracy, enhance service performance, and scale shared service capabilities.

Qualifications

• Strong written and verbal communication skills.
• Practical experience with Transportation Management Systems (TMS) and operational reporting.
• Comfortable working in a goal- and metrics-driven environment.
• Ability to collaborate effectively across all levels of the organization and with third-party partners.

Skills

• Knowledge of transportation operations, including inbound and outbound store deliveries, eCommerce, and international freight.
• Experience with automation, AI, and technology-driven solutions.
• Proficiency in analytics and visualization tools.
• Ability to identify and implement process improvements and automation solutions.

Benefits

• A competitive salary and outstanding benefits package that includes medical, dental, vision, life insurance, paid vacation and sick days, paid holidays, tuition reimbursement, and a 401(k) with company match.
• Associates may also enjoy in-house salon services, complementary food options, and discounts at Sally Beauty and CosmoProf Professional stores on the corporate campus.