Logistics Specialist

About the Role

As our Logistics Specialist (Emergency Department Administrative Assistant), you will be responsible for overall communications and flow within the Emergency Department, working closely with ED nursing and physician leadership to assist with movement and throughput for all ED patients. You will serve as the primary voice for the ED, requiring proficiency in handling multiple phone calls efficiently and effectively, often under stressful conditions. This role demands exceptional organizational and communication skills, a high degree of proficiency in managing multiple simultaneous tasks, and the ability to maintain composure in a fast-paced, high-stress environment, directly contributing to efficient patient flow.

Responsibilities

• Answer and direct a large number of phone calls to the Emergency Department, including physician and professional calls regarding transfers, admissions, and consultations.
• Answer patient emergency call systems and activate emergency notification systems for the entire facility.
• Facilitate transfers of patients to and from outside facilities, including printing, copying, and scanning patient documents.
• Facilitate patient flow by placing admissions within the bed placement system.
• Scan patient charges and maintain and order department supplies, office and form supplies, nourishment, etc.
• Order specialty supplies for the trauma department and physicians.
• Maintain department statistics for quality, safety, and regulatory needs.
• Scan patient documents into the electronic medical record.
• Provide Health Information Management services after hours for emergency department patients.

Requirements

• High School diploma or GED required upon hire.

About the Workplace

CHI St. Vincent, a regional health network serving Arkansas, is part of CommonSpirit Health. Established in 1888, we have a history of many firsts in healthcare. With more than 4,500 coworkers, 1,000 medical staff, and 500 volunteers, we consistently receive recognition for care advancements. CHI St. Vincent Hot Springs is a faith-based, not-for-profit organization with over 280 licensed beds, serving Hot Springs and surrounding communities.

CHI St. Vincent Hot Springs and CHI St. Vincent Infirmary in Little Rock are two of just over 400 Magnet hospitals nationwide and two of four in Arkansas. As a Magnet institution, we achieved Magnet status in 2020, ensuring the highest standards of quality with patient care and safety as the top priority. Studies show Magnet hospitals have better overall patient outcomes than non-Magnet hospitals.

CommonSpirit Health, formed by the alignment of Catholic Health Initiatives (CHI) and Dignity Health in 2019, is committed to building healthy communities, advocating for the poor and vulnerable, and innovating healing both inside and outside our hospitals.

Pay

$17.24 - $24.35 per hour.