Jobs · Management · Tennessee

Logistics Senior/Manager

Data Center Storage and Logistics · Memphis, TN · Today
ManagementFull-time

Position Summary

The Logistics Manager is a key operational role supporting DCSL's growing logistics function. Specializing in specialized freight movements, this role coordinates carriers, owns the permitting process, and manages dispatch operations.

Core Responsibilities

  • Dispatch & Shipment Coordination
    • Dispatch drivers and trucks throughout the day, managing routes, schedules, and load assignments.
    • Cook up freight movements including LTL, FTL, oversize/overweight (OS/OW) freight, permitted and dedicated loads, oversized dimensional shipments, heavy haul, towing, and specialized equipment moves.
    • Coordinate delivery schedules for critical data center power infrastructure — including generators, air handling units, switchboards, PDUs, STS, transformers, busway, and circuit breakers — supporting large-scale, phased customer deployments.
  • Communicate in real time with carriers, drivers, customers, project managers, and supervisors to keep operations on track.
  • Coordinate transportation schedules and respond to customer requests with urgency and professionalism.
  • Troubleshoot scheduling conflicts, route changes, and logistical issues as they arise throughout the day.
  • Aid with oversized and overweight load permitting as needed.

Documentation & Systems

  • Enter dispatch and billing details accurately into TMS and other operational platforms.
  • Prepare and review shipping documentation including BOLs, packing lists, delivery confirmations, and driver paperwork.
  • Review driver paperwork for accuracy and completeness before processing.
  • Maintain accurate records in the TMS and/or WMS to ensure data integrity across logistics operations.
  • Aid in maintaining audit-ready documentation for all freight movements.

Compliance & Safety

  • Support compliance with DOT regulations, FMCSA requirements, and applicable transportation law.
  • Aid with hazmat documentation and handling requirements as applicable.
  • Help ensure driver hours, permits, and load documentation meet regulatory standards.

Carrier & Vendor Communication

  • Serve as a day-to-day point of contact for carrier and 3PL partners, escalating service issues as needed.
  • Obtain freight quotes and support rate comparison as directed by logistics leadership.
  • Support carrier, freight forwarder, and 3PL contract negotiation — including freight rates and service-level agreements — and monitor freight spend to surface cost-reduction opportunities while maintaining service levels.
  • Aid in monitoring carrier performance against defined KPIs and SLAs.

Cross-Functional Support

  • Partner with warehouse operations to align freight schedules with inbound and outbound workflows.
  • Support the sales and project management teams with logistics planning for client launches and time-sensitive deployments.
  • Communicate proactively with internal teams on delays, exceptions, or changes to freight timelines.
  • Aid Finance with freight invoice review, discrepancy resolution, and spend reporting as needed.

Reporting & Continuous Improvement

  • Maintain logistics tracking dashboards and assist in compiling KPI reports for leadership review.
  • Identify operational inefficiencies and surface improvement opportunities to the VP of Integrated Services.
  • Lead root cause analysis and corrective actions for transportation and delivery exceptions, and develop contingency plans for transportation disruptions and supply-chain risk.
  • Support implementation of new systems, tools, or processes as the logistics function scales.
  • Supervise, mentor, and develop logistics coordinators.
  • Foster a culture of accountability, urgency, and continuous improvement on the logistics team.

Required Qualifications

  • 8+ years of progressive logistics or supply chain experience, with at least 3 years in a senior leadership role.
  • Proven track record building or significantly scaling a logistics function — not just inheriting one.
  • Deep knowledge of domestic and OS/OW freight — LTL, FTL, final mile, oversized dimensional shipments, heavy haul — and 3PL management.
  • Hands-on experience implementing or optimizing TMS and/or WMS platforms.
  • Strong analytical skills with ability to build reporting frameworks and make data-driven operational decisions.
  • Experience managing carrier and vendor relationships, including contract negotiation.
  • Working knowledge of DOT, hazmat, and customs compliance requirements.
  • Bachelor's degree in Supply Chain, Logistics, Business, or related field — or equivalent experience.
  • Willingness to help in other areas outside of core competencies.
  • Valid driver's license and willingness to travel as operational needs require.

Preferred Qualifications

  • Experience with heavy haul, oversized/overweight permitting, or specialized equipment moves.
  • Familiarity with FMCSA regulations and DOT compliance requirements.
  • Exposure to international freight documentation and customs requirements.
  • Experience in data center, warehousing, or technology logistics environments.
  • APICS or similar supply chain certification (or active pursuit).

Similar jobs