Logistics Manager - Contractor Management Exp Required

Experienced 3PL Contract Operations ManagerThe Contract Operations Manager is responsible for leading carrier development and non-asset delivery operations for the assigned Client Contract. This position focuses on developing a carrier network to provide the required delivery capacity and compliance with client contracts as well as internal quality and service standards. In addition, this individual will be responsible for creating an environment where all carriers are internally competitive, high performing, self-motivated, follow established procedures, and exemplify company values. This individual will also work to strategically develop long-term carrier relationships.Supports and locally manages Client Contract(s) assigned by the Dir. of OperationsManages performance of carriers to established KPIsEnsures compliance with contract specifications, regulations, and internal policiesDutiesRecruit, train, develop, and manage the carrier team to ensure individual and company successLead the carrier operations team, ensuring on-time pick-up and delivery, and maintaining positive relationships with carriersContinuously develop recruiting pipeline to foster performance management and any related turnoverProvide exceptional customer service to clients and clients' customers.Implement and maintain best practices with carriersIdentify and anticipate hurdles and work with Director and support staff on a plan to overcome themFollow through on daily routes by tracking, making calls where appropriate, and submitting accurate billingMeet or exceed established performance minimums for assigned locationsUnderstand and promote the company’s culture, mission, values, policies, and proceduresRequirements / SkillsField leadership and team building experienceWell-versed and experience in operations / 3PL management or similar positionGood written and verbal communication abilitiesStrong management skills and leadership presence to command and motivate carrier groupMust have strong problem-solving skills and the ability to think and respond quickly to service issuesProficient with Microsoft Office and general computer skillsJob Type: Full-timeBenefits:401(k)Bonus ProgramDental insurance Employee Assistance ProgramEmployee Wellness Plan Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Experience:Contracted Home Delivery Management: 2 years (Preferred) Independent Contractor Recruiting: 2 years (Preferred)Ability to Commute:Louisville, KY 40223 (Required)Work Location: In personPay: $50,000.00 - $80,000.00 per year