Logistics Manager, Contract Implementation

About the role

The Contract Implementation Manager oversees the implementation of new contracts and audits ongoing agreements within the United States. Reporting to the Vice President of Operations, this role manages the full lifecycle of new business launches.

Responsibilities

• Conduct thorough analyses of customer operations, identifying opportunities for competitive solutions through the application of data analytics and workflow assessment.
• Evaluate service levels and continuously develop enhancements for both new and existing contracts.
• Maintain strong client relationships by supporting implementation, conducting reviews, and participating in periodic meetings and reviews with clients, especially during program modifications.
• Supervise contract invoicing and reporting activities.
• Conduct post-implementation audits to verify that contractual outcomes align with original costing projections.
• Travel up to 50% to customer sites and company locations to support implementation, conduct reviews, and maintain strong client relationships.

Requirements

• College degree with a general business focus plus ten years related experience and/or training; or equivalent combination of education and experience.
• Background in transportation including dispatch and supervisory roles.
• Safety training experience is an asset.
• Proficient in Excel and Word.
• Project management experience is an asset.

Qualifications

• Must have a valid driver’s license and be able to pass a pre-employment drug test.
• Must be able to travel up to 50% of the time.

Skills

• Project management experience is an asset.

Benefits

Day & Ross offers a comprehensive benefits package which includes:

• Health insurance
• Retirement savings plan
• Flexible work schedule
• Professional development opportunities

Pay

The salary range for this position is $70,000 - $90,000 annually.

Schedule

This is a full-time remote position.