Logistics Manager
Flexcar · San Jose, CA · 1 mo ago
ManagementFull-time
About the role
Position: Logistics Manager (Exempt). Location: Onsite - Los Angeles, San Francisco, or Onsite Dallas, Texas. Reports to: Senior Manager, Fleet.
Responsibilities
- Shipment Planning & Carrier Selection: Plan and schedule cross-market and intra-market vehicle shipments to meet inventory and delivery timelines; select the best carrier for each shipment by balancing price, on-time performance, and carrier availability.
- Shipment Execution & Monitoring: Monitor active shipments end to end to ensure vehicles are picked up and delivered on schedule; proactively identify at-risk moves and intervene before they become delays; maintain accurate, real-time shipment status and communicate updates to affected teams.
- Exception Management: Partner with market-level operations teams to triage and resolve shipment exceptions — delays, damage, missed pickups, and rescheduling; drive root-cause resolution and close the loop so issues don’t recur; serve as the escalation point between carriers and the field.
- Invoicing & Billing Accuracy: Verify that carrier invoices match agreed rates and completed moves before approval; reconcile billing discrepancies and prevent overcharges and duplicate charges; maintain accurate shipment and cost records in company systems.
- Carrier Relationship & Performance Management: Own Flexcar’s carrier relationships, from onboarding through ongoing management; define and track carrier performance against on-time, cost, damage, and availability metrics; conduct regular business reviews, hold carriers accountable to standards, and expand or reduce the network based on performance.
Requirements
- Hard worker who takes ownership and follows through, especially when a shipment is at risk.
- Strong attention to detail — catches discrepancies in invoices or delivery windows before they become problems.
- Excellent communication and people skills, with ability to build trust with carriers and partner smoothly across market operations teams.
- Analytical mindset and willingness to build that muscle — comfortable working with numbers, spreadsheets, and data to make and defend decisions.
- Highly organized, able to juggle many moving shipments at once without losing track.
- Thrives in a fast-paced, multi-market environment and stays calm under pressure.
Skills (Nice to Have)
- Experience in logistics, transportation, supply chain, or vehicle/auto‑transport.
- Experience selecting, negotiating with, or managing third‑party carriers or vendors.
- Familiarity with transportation management systems (TMS), load boards, or shipment‑tracking tools.
- Bachelor’s degree in a related field, or equivalent hands‑on experience.
Benefits
- Flexible PTO policy.
- 401(k) with company match from day one.
- Medical, dental, and vision coverage starting immediately.
- Employee discounts on Flexcar services with no annual membership fee.
- Weekly pay.
Pay
Los Angeles / San Francisco range: $72,000‑$92,000 + 15% target bonus + full benefits from day one. Dallas, Texas range: $55,000‑$72,000 + 15% target bonus + full benefits from day one.