Logistics Manager
At Cymbiotika, we believe that wellness starts with trust. That’s why we’re committed to creating supplements that are not only effective but also transparent. From the moment you pick up one of our products, you’ll know exactly what’s inside—no hidden ingredients, no confusing labels. We take pride in using only the highest-quality ingredients, carefully sourced and backed by science, to ensure you’re getting the best of nature and innovation in every supplement. We understand that health is personal, which is why our supplements are designed to work with your body, not against it. By focusing on bioavailability and using advanced liposomal delivery systems, we ensure that your body can absorb and use the nutrients to their fullest potential. Our goal is simple: to help you feel your best, with products you can trust, made with ingredients you feel good about. With Cymbiotika, you’re not just taking a supplement—you’re joining a community of people who value wellness, science, and the power of transparency. We’re here to empower you on your journey to better health, every step of the way.
About the role
We are seeking a highly motivated and detail-oriented Logistics Manager to own and optimize our end-to-end logistics operations in a fast-growing consumer packaged goods (CPG) startup. This role is critical in ensuring seamless product flow across multiple sites, supporting both customer fulfillment and internal supply chain efficiency. You will be responsible for managing inbound shipments from contract manufacturers, outbound customer shipments (including customer portal execution and compliance), and internal transfers across a multi-location network. You will also oversee parcel carrier relationships and drive continuous improvement across transportation and logistics operations. This role requires a hands-on operator who thrives in a fast-moving environment and is passionate about building scalable, cost-efficient logistics systems.
Responsibilities
- Manage inbound shipments from domestic manufacturers
- Coordinate with suppliers, 3PLs, and freight forwarders to ensure on-time delivery
- Track and resolve shipment delays, discrepancies, and documentation issues
- Maintain visibility of inbound inventory flow into distribution centers or warehouses
- Own outbound shipping operations to retail, wholesale, and direct customers
- Execute and manage customer-specific shipping requirements through various customer portals (e.g., routing guides, labeling, ASN submissions, compliance portals)
- Ensure high accuracy and on-time performance in order fulfillment
- Partner with customer service and sales teams to resolve shipping issues
- Coordinate inventory transfers between warehouses, co-packers, and distribution centers
- Optimize inter-company and inter-location stock movement to support service levels and reduce cost
- Maintain accuracy of transfer orders and system transactions across ERP/WMS platforms
- Own relationships with parcel carriers (e.g., UPS, FedEx, regional carriers)
- Negotiate rates, monitor performance, and identify cost-saving opportunities
- Analyze shipping data to optimize carrier mix, packaging, and service levels
- Manage parcel billing accuracy and audit freight invoices
- Identify and implement process improvements across logistics and fulfillment workflows
- Develop reporting dashboards for transportation KPIs (cost per shipment, OTIF, transit times, etc.)
- Lead initiatives to reduce logistics spend while maintaining or improving service levels
- Support scaling infrastructure as the business grows (systems, SOPs, automation)
- Perform other related duties, responsibilities, and special projects as assigned based on business needs and organizational priorities.
Qualifications
- 4–8+ years of experience in logistics, transportation, supply chain, or fulfillment operations (CPG, retail, or e-commerce strongly preferred)
- Proven experience in a high-growth or startup environment is highly desirable
- Strong understanding of domestic and international freight (parcel, LTL, FTL)
- Experience working with customer routing guides and retail compliance portals
- Hands-on experience with ERP and/or WMS systems (NetSuite, SAP, or similar a plus)
- Demonstrated track record of cost reduction and process improvement
- Strong analytical skills with the ability to translate data into actionable decisions
- Excellent communication skills and ability to work cross-functionally in a fast-paced environment