Logistics Innovation Manager

Job Description

The Logistics Innovation Manager leverages strong industrial engineering expertise to identify opportunities to leverage and incorporate existing as well as emerging logistics technologies into the supply chain operations. Working in conjunction with DHL operations, solution design, IT and engineering to identify & prioritize technologies and potential solutions that apply at DHL.

This role is customer-dedicated, supporting a fast-growing, strategic account with a strong appetite for automation. The Innovation Manager will play a key role in aligning technology solutions to the customer’s growth trajectory, driving the adoption of automation and advanced systems to enable scalable, high-performance operations.

Responsibilities

• Create the vision for innovations in the supply chain at DHL
• Attend demonstrations and trade show events in support of opportunity identification, evaluation, and vetting of automation technologies
• Draft business cases including company history, ideal product and site profile, benefits, opportunities and solution fit, and ROI driven by Industrial Engineering analysis
• Create innovation roadmap for the sector with milestones from pilots to full implementations
• Plan and coordinate demonstrations and pilots and document progress and results
• Apply Industrial Engineering principles (time studies, capacity analysis, process flow) to identify, vet, and deploy warehouse automation solutions
• Affirm capability of innovations, including operational fit, scalability, and performance impact
• Hold regular team meetings
• Provide updates to Stakeholders including the NA Executive team
• Establish working relationships with vendors
• Function as a subject matter expect in warehouse automation
• Manage the identification and implementation of technology with solutions design, IT, operations and potential vendors
• Responsible for the identification off new technologies and innovations that will generate cost savings opportunities for DHL and its customers

Requirements

• Required Education and Experience:
  • Bachelor’s degree in Industrial Engineering or an equivalent field
  • 5+ years of experience in industrial engineering or automation
  • 2+ years of project management experience in Logistics
  • Proficient in using AutoCAD and making layout changes, adding layers as needed
  • Comfortable communicating projects and their impacts to the customer
  • Experience building CBAs/ROI models for capital investments
  • Demonstrated understanding of operational processes, data management and logistics modernization initiatives
  • Strong organizational skills
  • Excellent written and verbal communication skills
  • Data analysis using excel, access, SQL, power BI
  • CAD for equipment layout (desirable)
  • Most/MTM labor modeling (desirable)
  • Proven organization and planning skills
  • Working knowledge of defined Business Unit and Logistics industry processes, processing and material handling equipment and warehouse automation technologies
  • Ability to read and understand common financial reports, legal documents, drawings, and technical writings in English
  • Ability to write reports, respond to inquiries, and communicate with customers and regulatory agencies at a level consistent with presentations to customers and top level management
  • Mathematics skills sufficient to perform the duties outlined above, including application of Industrial Engineering analysis (capacity, throughput, labor modeling)
  • Excellent verbal, written, and interpersonal communications skills
  • Ability to work in a team-oriented environment
  • Ability to lead and direct projects
  • Strong computer skills including Word, Access, Excel, CAD, internet access, MS Project, and e-mail
  • Managing a team of contractors and sub-contractors, as well as leading and directing project resources in automation deployments
  • Excellent project management skills

Qualifications

• Our Organization has a business casual environment and focuses on teamwork, associate development, training, and continuous improvement.
• We offer competitive wages, excellent affordable insurance benefits (including health, dental, vision and life), 401K plan, paid vacation and holidays.
• We are an equal opportunity employer.