Logistics Coordinator II

About the role

Ready to Master the Art of Logistics? Join Our Team as a Logistics Coordinator II! In this role, you'll go beyond the normal responsibilities of a Logistics Coordinator by acquiring special training and gaining expertise in areas that prepare you for advancement to a Transportation Broker or Account/Carrier Representative. If this is you, or you like a challenge, let's talk.

Responsibilities

• Customer & Carrier Development: Develop and increase profitable volume with existing and newly acquired shippers; contact and build relationships with both new customers and carriers; increase capacity for specific projects and lanes, and increase the overall capacity for the office and company; use strong relationships to understand a customer's business and solve their problems.
• Brokerage Operations & Support: Build loads and set up carriers; schedule pickup and delivery appointments and update customer systems; call carriers to inquire about lanes, equipment types, and quantities; deliver exceptional customer service; issue Com-checks and Quick pays and support the accounting function as needed; M‑F in office Rotating Saturday shift.
• Administrative & Compliance: Ensure proper documentation is sent to Carrier Resources and contact insurance companies for proper certificates of insurance; verify carrier information through online applications; uphold the company standard by following the principles of Customer, Company, and Office; answer phones, open and sort mail, and perform general office duties.
• ALX & System Mastery: Complete ALC system training as required; update active load information into the system for shipper and carrier tracking; gain specific industry knowledge regarding product compatibility, shipping requirements, and temperature requirements.

Skills

• Self‑motivated, enthusiastic team player who excels in a fast‑paced environment
• Excellent and effective communication skills
• Strong customer service orientation and excellent work ethic
• Ability to quickly process information and make decisions
• Excellent time‑management skills with ability to multi‑task
• Highly organized and detail‑oriented
• Ability to work well under pressure in a fast‑paced environment

Benefits

• Inclusive company culture
• Training and development and competitive compensation
• Unparalleled benefits & wellness
• 401k with a generous match
• Career growth and transfer opportunities
• Company ownership
• Employee recognition program

Schedule

M‑F in office with a rotating Saturday shift.