Logistics Coordinator II

Why You'll Love Working Here:

The Perks of Being Part of Our Family!

• Experience an inclusive company culture
• Benefit from training and development and competitive compensation
• Enjoy unparalleled benefits & wellness (we mean really good!)
• Take part in our 401k with a generous match
• Discover career growth and transfer opportunities
• Share in company ownership
• Be recognized through our employee recognition program

Ready to Master the Art of Logistics? Join Our Team as a Logistics Coordinator II!

What You'll Do (Your Superpowers in Action!):

• Customer & Carrier Development:
• Develop and increase profitable volume with existing and newly acquired shippers
• Contact and build relationships with both new customers and carriers
• Increase capacity for specific projects and lanes, and increase the overall capacity for the office and company
• Use strong relationships to understand a customer's business and solve their problems
• Brokerage Operations & Support:
• Build loads and set up carriers
• Schedule pickup and delivery appointments and update customer systems
• Call carriers to inquire about lanes, equipment types, and quantities
• Deliver exceptional customer service
• Issue Com-checks and Quick pays and support the accounting function as needed
• Administrative & Compliance:
• Ensure proper documentation is sent to Carrier Resources and contact insurance companies for proper certificates of insurance
• Verify carrier information through online applications
• Uphold the company standard by following the principles of Customer, Company, and Office
• Answer phones, open and sort mail, and perform general office duties
• ALX & System Mastery:
• Complete ALC system training as required
• Update active load information into the system for shipper and carrier tracking
• Gain specific industry knowledge regarding product compatibility, shipping requirements, and temperature requirements

Skills & Experience (Your Arsenal of Awesome!):

• You're a self-motivated, enthusiastic team player who excels in a fast-paced environment
• You have excellent and effective communication skills
• You have a strong customer service orientation and an excellent work ethic
• You have the ability to quickly process information and make decisions
• You possess excellent time-management skills with the ability to multi-task
• You are highly organized and detail-oriented
• You have the ability to work well under pressure in a fast-paced environment