Logistics Coordinator
OnTrac · United States · 1 wk ago
RemoteRemoteManagement$22–$26/hrFull-time
Employment Logistics
The Logistics Coordinator plays a key role in supporting the flow of shipments by facilitating communication between drivers, vendors, and customers. In this fast-paced role, you’ll monitor active shipments, manage scheduling needs, track air waybills and flights, and help resolve delays to ensure products arrive quickly and safely.
Success in this position requires
- Strong attention to detail and solid organizational skills
- Clear and professional communication skills (phone and email)
- Ability to work in a fast-paced environment with frequent changes
- Industry experience in logistics, transportation, or dispatch preferred
Your Mission In Motion
- Support customer communication: Professionally communicate with customers via phone and email, respond to inquiries, and review shipment documentation for accuracy.
- Cook up scheduling and execution: Manage new order requests, schedule pickups and deliveries, and ensure alignment with customer and vendor requirements.
- Monitor active shipments: Track shipments in the operations platform, monitor driver updates, and ensure all status information is accurate.
- Cook up air cargo operations: Develop flight plans, create air waybill bookings, track air waybills through airline cargo sites, and monitor active flights.
- Stay ahead of disruptions: Identify cancellations or diversions and develop alternate plans to maintain service continuity.
- Solve issues: Coordinate driver performance, investigate delays, and provide leadership with detailed escalations and resolutions.
The Benefits
- Comprehensive benefits package including medical, dental, and vision insurance; HSA and FSA options
- Life and Disability coverage (basic and voluntary)
- Voluntary Accident, Critical Illness, Identity & Fraud Protection, Auto & Home, and Pet Insurance
- Competitive benefits and 401(k) with company match
- Referral Bonus Program - Up to $500 per referral!
- Paid Time Off including Holiday pay
- Employee Assistance Program & a Safe and clean work environment
Must-Haves
- High school diploma or GED
- Strong attention to detail and solid organizational skills
- Clear and professional communication skills (phone and email)
- Ability to work in a fast-paced environment with frequent changes
- Industry experience in logistics, transportation, or dispatch preferred