Logistics Coordinator

A Day in the Life

The Logistics Coordinator must be a critical thinker who thrives in a fast-paced environment. This role will support the NRI Operation Department team through ownership of scheduled pick-ups, deliveries of shipments, while collaborating with internal teams and providing excellent customer service to both internal and external customers.

What does success look like in this role? The ideal candidate has effective communication and interaction across all levels of the organization, including clients. Must be able to multitask, shift priorities as needed, and work independently but also embrace collaboration and working within a dynamic, positive, and energetic team.

The Following Schedule Is Available For This Role

• Monday-Friday, 8:00am-4:30pm

Starting Pay Range

$21.00 - $25.50/hr

All About You

• What You’ll Bring to the Role:
• Proficient technical capabilities, inclusive of tier one WMS experience (Aspire).
• Proficiency in MS Office Applications.
• Has the ability to be flexible and adapt to changing priorities.
• Exceptional attention to detail and accuracy in maintaining and managing logistics documents.
• The Logistic Coordinator will be required to assist with occasional overtime.
• Demonstrate customer service focus and client communication skills.
• Excellent organization skills with the ability to prioritize tasks and meet deadlines.

The Must Haves

• Must have 1+ months of experience as a Logistics Coordinator.
• Proficient with Microsoft Office, specifically Outlook, Excel, Teams, and OneDrive.
• Must be comfortable with learning TMS carrier systems, programs, portals, and WMS.
• Must be in good standing in your current position (i.e., good attendance, performance, no PIPs within the last 3 months).
• Must have the physical ability to carry out essential job functions, including but not limited to, the ability to lift and carry up to 50 lbs., walk and stand for extended periods, climb ladders/stairs, ok with heights in elevated areas, and tolerate conditions such as dust, dirt, noise, odors, heat, cold, etc.

Things You Will Be Doing

• Compliance:
• Works with Vendor Compliance processes, policies, and procedures to ensure compliance on all shipments are followed.
• Understanding of Vendor Routing Guide.
• Operation Shipping:
• Safeguards all outbound shipments are processed and routed according to client and customer needs and within compliance and Service Level Agreement (SLA).
• Schedules and monitors pickup. Reschedules missed pick-ups.
• Coordinates shipment cancellations and changes.
• Creates Shipping Label/Bill of Landing (UPS, FedEx, USPS and other common carriers).
• Routes all collect/3rd party orders adhering to retailer routing compliance guidelines.
• Follows up daily with carrier appointments.
• Maintains Recap reports/manifests to ensure accuracy when carrier pick-ups occur.
• Investigates and follows up on all freight scenarios that involve lost or damaged product via a carrier and responds promptly.
• Provides carrier information and updates to all internal & external contacts.
• Organizes and files all BOL's according to vendor and ship date.
• Ensures all manual shipment confirmations are sent to clients daily.
• Documents and resolves issues between carriers and vendors.
• Quotes shipping rates on a regular basis to ensure the best economical shipping method.
• Consolidates and summarizes shipment requirements of customers' requests.
• Ensures dangerous goods are shipped according to DG standards.
• Ensures Custom Retailer carton labels are generated/applied with compliance placement.
• Tracks and traces shipments internationally and domestically when necessary.
• Performs other duties as requested.
• Provides POD when requested to clients.
• Shares labor between facilities when necessary.