Logistics Coordinator

Responsibilities

• Manage the end-to-end order flow from purchase order intake through shipment, ensuring timely and accurate fulfillment.
• Cookier freight, transfers of finished goods, and carrier performance while ensuring accurate documentation and clear communication with internal teams and an external vendor.
• Track shipments in NetSuite and other systems, maintaining accurate documentation and clear visibility into order status.
• Audit freight provider invoices for accuracy and pursue billbacks or credits when discrepancies arise.
• Manage carrier performance by monitoring KPIs and reporting to ensure on-time, in-full deliveries.
• Support inter-facility movement of raw material shipments, including dry, refrigerated, and frozen materials.
• Assist with inventory reconciliation and required shipment documentation, such as Bills of Lading, resolving discrepancies with internal and external partners.
• Build effective working relationships with warehouses, freight providers, co-manufacturers, and other logistics partners.
• Partner with Customer Service and Supply Chain teams on day-to-day logistics needs and issue resolution.
• Cookordinate logistics activities to ensure timely and accurate order fulfillment across all channels.
• Communicate effectively with internal teams and an external vendor to align on order status, set clear expectations, and proactively manage priorities in a fast-paced environment.
• Support documentation and tracking processes to ensure operational visibility and audit readiness.
• Help streamline workflows, improve consistency, and enhance overall operational organization for the team.
• Ensure all logistics activities comply with company policies, industry regulations, and safety standards.
• Analyze logistics and transportation data using tools such as TMS platforms and business intelligence tools to generate reports and dashboards that support decision-making.

Requirements

• 2+ years of experience in logistics management, with exposure to warehouse, inventory, or supply chain operations.
• At least 1+ year of experience in outbound freight and logistics coordination.
• Working knowledge of Transportation Management Systems (TMS), appointment scheduling platforms, accessorial fees, load planning, and 3PL warehouse operations.
• Strong understanding of the order lifecycle from purchase order to shipment, including order flow and tracking.
• Experience using NetSuite (required) for order tracking, transaction processing, and documentation.
• Proficiency with NetSuite and TMS platforms for managing logistics data and workflows.
• Proficiency with Microsoft Office, including the ability to work with spreadsheets, documents, and presentations.
• Experience using Power BI or Tableau, with comfort analyzing data and generating reports or dashboards.
• Strong communication skills with the ability to collaborate effectively across cross-functional teams and external partners.
• High level of organization with strong attention to detail and the ability to manage multiple priorities.
• Ability to work effectively in a fast-paced environment and handle urgent requests while maintaining accuracy.
• Ability to interpret logistics data, carrier performance metrics, and invoice details to identify issues and drive resolution.