LOGISTICS COORDINATOR

Description

Responsible for coordinating and managing daily transportation operations to ensure efficient, cost-effective, and timely freight movement. This role serves as the primary point of contact between carriers, suppliers, customers, and internal departments while maintaining compliance with transportation regulations and company standards.

Requirements

• ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Cooking and scheduling inbound and outbound freight shipments to ensure timely pickups and deliveries.
• Negotiating freight rates and securing transportation capacity with carriers, brokers, and load boards.
• Monitoring shipment status and proactively communicating updates, delays, and resolutions to customers, carriers, suppliers, and internal teams.
• Developing and maintaining strong working relationships with shippers, carriers, brokers, and transportation partners.
• Providing exceptional customer service by responding promptly and professionally to inquiries, concerns, and transportation issues.
• Collaborating closely with Alsum Farms & Produce Buyers and Sales teams to support transportation needs and ensure seamless product movement.
• Utilizing transportation management systems (TMS), ERP systems, load boards, and related technology to manage freight operations, track shipments, and improve efficiency.
• Scheduling and coordinating all outbound delivery appointments for national customer orders, ensuring timely delivery compliance and effective communication with carriers, warehouses, and customers.
• Maintaining and updating company spreadsheets, Google Docs, and shipping and loading schedules.
• Tracking carrier and driver performance to ensure on-time service and compliance with company expectations.
• Staying informed on transportation market trends, freight rates, DOT regulations, and industry best practices.
• Aiding with order completion, freight billing support, and transportation-related documentation.
• Supporting Transport Office and Fleet operations as needed.
• Performing other related duties as necessary or assigned
• EDUCATION AND EXPERIENCE:
• A High School Diploma or equivalent required.
• Previous experience in logistics, transportation coordination, dispatching, supply chain, or freight brokerage preferred.
• Experience in produce, agriculture, or refrigerated transportation is a plus.
• REQUIRED SKILLS AND ABILITIES:
• Excellent written, verbal, and interpersonal communication skills.
• Strong organizational skills with exceptional attention to detail and follow-through.
• Ability to multitask, prioritize workload, and manage competing deadlines effectively.
• Ability to work independently and collaboratively in a team-oriented environment.
• Strong problem-solving and decision-making abilities in a fast-paced setting.
• Ability to remain productive and accurate in an environment with frequent interruptions and changing priorities.
• Sense of urgency while maintaining a high level of accuracy and professionalism.
• Proficiency in Microsoft Office Suite, Google Workspace, and transportation management software.
• Working knowledge of DOT regulations, freight documentation, and transportation compliance requirements.
• Ability to learn ERP systems and integrated transportation/load board platforms quickly.
• Strong customer service and relationship management skills.
• WORK SCHEDULE:
• This is a Full-Time, in office position based in Friesland, Wisconsin.
• Monday – Friday, 8:00am – 4:00pm, flexible starting time.
• Required flexibility to work non-traditional hours, including rotating on-call or weekend support
• PHYSICAL/ENVIRONMENTAL DEMANDS:
• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds.