Logistics - Business Development Representative

Job Functions

• Mets with key clients assisting with maintaining relationships and negotiating and closing deals.
• Develops and maintains relationships with customers, prospective customers based on information from newspapers, business directories, industry ads, trade shows, purchasing contacts or other sources.
• Delivers sales presentations to key clients in coordination with management.
• Quotes prices and credit terms and prepares contracts for orders obtained.
• Solicits committed and non-committed freight orders from a designated and assigned customer base via a multitude of communication exchanges daily.
• Develops and maintains strong customer relationships to allow for the greatest opportunities in generating the highest level of freight order volumes.
• Remedies customer complaints regarding Pratt Logistics to maximize customer satisfaction.
• Develops cold call strategies and uses those strategies to solicit new customers.
• Interfaces with operations personnel to advise them on any feedback provided by the customer relative to our service, product offers or changes in their business levels with the company.

Key Knowledge And Experience

• High school diploma or GED equivalent; College degree preferred.
• 3-5 years of work experience in the transportation industry, operations, customer service, direct with customer service solicitation, inside sales or outside sales preferred.
• Excellent communication and customer service skills required.
• Knowledge of Excel and the Internet is required.
• Experience working in a deadline driven environment preferred.

Physical Demands

• Employee is regularly required to walk and talk and hear, stand, and sit.
• Vision requirements include: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.