Logistics Brokerage Coordinator

Responsibilities

• Develop and maintain a strong working knowledge of strategic freight carriers’ daily truck capacity and network capabilities.
• Understand and align with customers’ supply chain operations, service requirements, and new initiatives to ensure a favorable.
• Lead all aspects of carrier prospecting, onboarding, negotiations, and relationship management to foster long-term partnerships.
• Serve as the primary escalation point for carrier development issues, providing 24/7 accountability and support to ensure.
• Maintain consistent communication with carriers and internal teams via phone, including active participation in phone queues.
• Support and enforce key brokerage Standard Operating Procedures (SOPs) and protocols.
• Manage and mitigate carrier costs through both short-term and long-term contractual strategies.
• Participate in on-call rotations, including after-hours, holiday and weekend coverage, as required by business needs.

Qualifications

• A high school diploma/GED is required.
• An associate or bachelor’s degree is preferred.
• Persuasive communicator who can influence others and gain commitment, even in challenging or high-pressure situations.
• Highly motivated and results-oriented, with a strong sense of ownership and accountability.
• Quick learner with the ability to absorb new concepts, tools, and industry knowledge rapidly.
• An analytical thinker who can assess situations, identify opportunities, and make sound decisions under pressure.
• Comfortable working in dynamic environments with shifting priorities and tight deadlines.
• Effective negotiator with a focus on creating mutually beneficial outcomes.
• Highly competitive with a strong drive to win, while thriving in a collaborative, team-based environment.