Logistics Associate

About the role

Joining a new Wayfair store launch means being part of something special from Day 1. During the first several weeks, you will work alongside the team to help set up, organize, and prepare the store for opening, which will look different from your long term day to day responsibilities. This hands on, team first experience helps bring our store to life and sets us up for success once we open our doors to the community and our customers.

Responsibilities

• Demonstrate Reliability: Be present and punctual for your full shift every day. This commitment helps ensure our customers get the support they need when they need it. When unexpected situations arise, proactively communicate and plan ahead whenever possible.
• Receive and Process Shipments: Unload incoming furniture and products, including moving large, heavy items safely. Accurately process and document inventory details.
• Customer Engagement: Own the customer experience for curbside transactions, carry-outs, pickups, and returns. Use POS systems effectively to keep these interactions smooth & positive. Step in to assist customer-facing operations as needed, helping ensure a seamless and welcoming experience for all Wayfair guests.
• Ensure Inventory Accuracy: Use scanning technology to record carton-level details like product condition, quantity, and store location.
• Maintain Order Management: Track both in-store and online orders handled through back-of-house operations to ensure they are fulfilled on time.
• Manage Inventory Movement: Pick, stage, and move products from storage to sales floor while keeping everything organized and in its proper place.
• Support Operational Excellence: Work with store teams to resolve inventory discrepancies, maintain stock accuracy, and uphold Wayfair’s commitment to efficiency.
• Operate as “One Team”: You will support Wayfair’s total store goals by cross-training across key store functions, including sales and back-of-house operations. You'll flex where needed to support customers, teammates, store needs and peak business periods.

Requirements

• Education: High School Diploma or equivalent required.
• Retail or Warehouse Experience: At least 6 months in a retail backroom, warehouse, distribution, or logistics environment is preferred.
• Physical Capability: Able to lift up to 50 pounds unassisted and move items weighing 150 pounds or more with equipment or team lifts. Comfortable working in a warehouse or back-of-house environment most of the shift.
• Technical Skills: Experience with scanning technology and order management systems is a plus.
• Adaptability and Problem-Solving: Ready to adjust to changing processes and take initiative to troubleshoot inventory or logistics challenges.

Qualifications

• Physical Activity: Frequent standing, walking, and reaching with hands and arms; occasional sitting, climbing, balancing, and crawling.
• Mobility & Movement: Frequent stooping, kneeling, and crouching throughout the day.
• Lifting Ability: Ability to lift and move up to 50 lbs independently on a regular basis. Some projects may involve heavier items, which must be managed with proper assistance or equipment.
• Vision Requirements: Includes close, distance, color, and peripheral vision; depth perception and the ability to adjust focus.
• Temperature Flexibility: Comfortable in environments with varying temperature conditions.
• Noise Tolerance: Occasional exposure to moderate noise levels and physical activity.
• Safety Awareness: Minimal exposure to workplace or environmental hazards—must adhere to all safety protocols.
• Adhere to Safety Standards: Follow all safety protocols for lifting, equipment use, and back-of-house operations to maintain a safe environment for team members and customers.

Skills

• Attention to Detail
• Strong Communication Skills
• Ability to Lift and Move Heavy Items
• Comfortable in a Fast-Paced Environment
• Problem Solving and Adaptability

Benefits

• Competitive Pay
• Career Growth Opportunities
• Health Benefits from Day One
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Wayfair Employee Discount
• Parental Leave Options

Pay

Hourly Base Pay: USD 17.00 - USD 18.00

Schedule

Hours may vary based on store needs and operational requirements.