Logistics Associate

About the role

We are looking for an experienced and highly organized professional to support a hybrid work schedule. The ideal candidate will have strong administrative experience, advanced proficiency in Microsoft Outlook (including calendar management and scheduling), and the ability to effectively navigate and manage multiple administrative systems and platforms. Strong organizational, communication, and multitasking skills are essential.

This position supports day-to-day transportation operations, including shipment planning, load consolidation, and the import/export process, as well as providing customer support for the Lineage Transportation Team.

Schedule

Hybrid work schedule: onsite in Novi Tuesday through Thursday, remote on Mondays and Fridays. Hours are 8:00 PM EST – 5:00 PM EST.

Responsibilities

• Plan and coordinate multiple orders across several customers daily
• Set pick-up/delivery appointments based on service and schedule requirements
• Interface with customer base to facilitate problem resolution and improvement opportunities
• Ensure carrier/customer accessorial costs are communicated timely
• Monitor carrier performance and recommend routing changes as required
• Evaluate carrier alternatives and tender freight based on cost/service requirements
• Maximize profit margins while meeting customer requirements

Requirements

• High School diploma or GED
• 2 years’ shipping or transportation coordination environment experience or relevant certification
• Thorough knowledge of shipping and transportation operations and familiarity with import and export processes
• Experience with transportation management software
• Proficient computer skills, including Microsoft Office Suite
• Excellent verbal and written communication skills with the ability to interact with internal and external customers
• Excellent organizational skills, including the ability to multi-task and prioritize workload
• Excellent problem-solving skills and attention to detail

Benefits

• Medical, dental, and basic life and disability insurance benefits
• 401k retirement plan
• Paid time off
• Annual bonus eligibility
• Minimum of 7 holidays throughout the calendar year
• Safe, stable, and reliable work environments