Locum Tenens Family Practice/Obstetrics
CONSUMER DIRECTED SERVICES INC. · Brookings, SD · 3 wk ago
On-siteFull-time
About the role
The Customer Service Representative is responsible for providing exceptional support to clients, addressing inquiries, and resolving issues efficiently.
Responsibilities
- Responding to customer inquiries via phone, email, and chat
- Providing product and service information
- Resolving customer complaints with professionalism and empathy
- Documenting interactions accurately in the CRM system
- Collaborating with team members to improve service quality
Qualifications
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work in a fast-paced environment
- Proficiency in computer applications and CRM software
- Customer-focused attitude with attention to detail