Location Manager I

Arrow Building Center, Lampert Lumber and Lyman Lumber Companies, divisions of US LBM provides a wide range of building materials to construction professionals, combining the advantages of national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of local brands. As a people‑first company, US LBM offers associates access to resources, training and developmental opportunities to empower them to succeed today while growing professionally for tomorrow’s challenges.

Brief Overview

Manage and direct all store operations and personnel—including sales, service, purchasing and manufacturing—while ensuring maximum productivity and profitability. Typically manages locations with sales up to $15 M annually.

Responsibilities

• Manages and coordinates daily store activities.
• Resolves operating difficulties and implements resolutions.
• Assigns, instructs, trains and provides directions to managers and supervisors.
• Reviews personnel assignments with managers and supervisors; makes assignments according to production/service needs and sales plans.
• Monitors inventory levels to ensure sufficient material quantities.
• Monitors all sales activities to ensure profitability and optimal sales advantages.
• Serves as safety officer for the store; audits work areas and attends monthly safety meetings.
• Establishes operational goals, develops work schedules, and ensures on‑time delivery or job completion.
• Reviews sales, production, expense, labor‑cost, attendance and other operational reports.
• Monitors equipment operation and enforces a preventative‑maintenance schedule.
• Works with customers to promote sales, resolve problems, and follow up on complaints.
• Monitors costs and establishes cost‑control measures.
• Performs personnel‑management duties: training, hiring, terminating, disciplinary actions, performance reviews, wage recommendations; directs supervisors in these duties and ensures policy compliance.
• Monitors work performance and quality assurance.
• Reviews reports with supervisors to discuss successes and areas for improvement.
• Coordinates workflow between departments and work areas.
• Ensures excellent customer relations.
• Prepares and monitors the location’s budget, reviewing variances with department supervisors.

Requirements

• Perform other duties as assigned.
• Comply with all company policies and standards.
• Adhere to the company’s commitment to workplace safety.
• Participate in and complete assigned trainings.

Education Qualifications

• High School Diploma or GED required.

Experience Qualifications

• 3–5 years of management experience in a related industry required.

Skills and Abilities

• Knowledge of the building industry, support operations, and/or distribution industry operations.
• Understanding of logistics management and fleet‑management systems and practices.
• Excellent oral communication and positive interpersonal skills.
• Ability to motivate others and work with minimal supervision.
• Ability to maintain and enhance positive customer relations.
• Accounting and basic math skills.
• Detailed knowledge of building materials and dimensional lumber products.
• Drives Vision and Purpose – paints a compelling picture of vision and strategy that motivates others to action.
• Optimizes Work Processes – identifies the most effective and efficient processes with a focus on continuous improvement.
• Strategic Mindset – anticipates future possibilities and translates them into breakthrough strategies.
• Plans and Aligns – plans and prioritizes work to meet commitments aligned with organizational goals.
• Business Insight – applies knowledge of business and the marketplace to advance organizational goals.
• Collaborates – builds partnerships and works collaboratively to meet shared objectives.
• Communicates Effectively – develops and delivers multi‑mode communications tailored to diverse audiences.