Local to Chicago - Jr Web Content Analyst (35485)

Job Summary

The Web Content Analyst supports analysis on low to moderately complex customer business needs and supports web solutions that elevate customer experience and drives measurable business outcomes. This position is considered entry level and performs work of low complexity. The incumbent works under direct supervision and may take direction from a more senior team member. This job does not have any direct reports.

Principal Duties and Responsibilities

• Aid with website enhancement projects (project management artifacts and documentation).
• Codes, debugs, tests, deploys, supports and documents low to moderately complex web user experience (UX) styling enhancements including browser compatibility, and accessibility.
• Provides ongoing technical support to stakeholders.
• Drafts content using web and search engine optimization (SEO) best practices with stakeholders.
• Contributes to consistent implementation with adherence to security protocols and brand guidelines.
• Supports contingency plans for websites to deliver mission critical, time-sensitive crisis communications requiring continuous operational readiness.

Qualifications

• Educational Requirement: Bachelor's degree in computer science, web design or a related field, or commensurate specialized training, certification, or work experience.
• Knowledge and Skills: Fundamental skills in content management systems (CMS), cascading style sheets (CSS), graphics composition, and visualization tools; fundamental critical thinking and data reporting skills; fundamental understanding and knowledge of user experience; strong attention to detail and compliance with business continuity practices, Website Content Accessibility Guidelines (WCAG) and Section 508; strong project management skills; demonstrate appropriate use of approved AI resources to support efficient task management; top 3 hard skills: strong HTML coding skills, knowledge of content management systems (CMS) and how they work, CSS knowledge; top 3 soft skills: self-starter, attention to detail, flexible.