Local Sales

Why Choose Suddath

At Suddath, you can be part of something special and inclusive! Join a team that has a 100+ year reputation for excellence as an innovative, growing and financially stable company dedicated to promoting a culture that thrives on inclusion and diversity. From numerous awards to being recognized as one of the best places to work, Suddath offers a caring, family environment while providing relocation and logistics services to people and companies all around the world.

Benefits

• A competitive wage with a comprehensive benefits package, including a 401(k) plan with company matching
• Weekly pay for hourly-paid employees; biweekly pay for salaried employees
• Paid Time Off (PTO) and paid company holidays
• A tuition reimbursement plan where employees are encouraged to continue their education and development

For more information on our benefit offerings, please visit https://suddath.com/about/careers/ and scroll down to view our employee benefits.

About the Role

Identify, develop, and close new business opportunities that drive revenue growth across assigned local markets, warehouses, and site-level operations. Build and maintain strong referral and customer relationships while maximizing local operational capacity, increasing account penetration, and uncovering cross-sell and upsell opportunities. Serve as the primary sales representative for the local market, delivering profitable revenue growth through both self-generated business development efforts and strategic customer engagement.

Responsibilities

• Own revenue opportunities within the assigned local market and territory
• Drive warehouse, site-level, and local market revenue growth through proactive prospecting, relationship management, and opportunity development
• Build relationships with on-site decision makers, facility leaders, and local business stakeholders to generate new business opportunities
• Identify and pursue upsell and cross-sell opportunities across the company's service offerings
• Maximize utilization of local operational capacity by aligning sales efforts with available resources and market demand
• Increase account penetration within existing customer relationships through regular engagement and solution-based selling
• Partner with operations leadership to balance revenue generation objectives with service delivery capacity and customer satisfaction goals
• Monitor local market trends, competitor activity, and customer needs to identify emerging revenue opportunities
• Maintain visibility within the local business community and position the company as the preferred provider for relocation and related service solutions
• Produce and distribute sales activity reports as required and respond to business needs within a timely manner
• Accountable to monthly KPI goals, measuring successful sales activity
• Embrace and utilize the CRM platform, HubSpot, to ensure data is accurate on a daily basis and to benefit from the sales tools available within the platform to improve closing ratios
• Provide best-in-class customer service, work with integrity, and strive to develop excellent working relationships with fellow employees, vendors, partners, and customers

Skills

• Social and able to develop strong relationships with ease
• Ability and desire to uncover move opportunities on a daily basis, be the face of Suddath in the marketplace, and maintain high visibility in the community to establish self as the mover of choice
• Excellent verbal and written communication skills
• Strong presentation skills and ability to write client proposals
• Customer service oriented
• Attention to detail imperative for survey and estimating accuracy for quoting customers
• Ability to relate well with a diverse range of people of varying backgrounds, ages, and experiences
• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to organize workflow to manage daily responsibilities, meet deadlines, and prioritize work
• Excellent teamwork and interpersonal skills
• Excellent attention to detail and follow-through
• Ability to develop and maintain positive working relationships with internal and external customers
• Ability to demonstrate initiative and to work with minimum supervision
• Willing to adhere to policies and processes set forth by management
• Strong knowledge of Microsoft Office Suite
• Experience with social networking and utilizing a CRM database

Qualifications

• Bachelor's degree (B.A.) from a four-year college or university is preferred but not necessary
• Two to five years of direct sales experience
• Commercial moving industry experience is preferred

Language Skills

• Ability to read and interpret documents such as forms, contracts, and procedure manuals
• Ability to draft routine reports
• Ability to speak effectively before groups of customers or employees of an organization
• Excellent written and verbal communication skills

Mathematical Skills

• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
• Ability to apply concepts of basic algebra and geometry

Reasoning Ability

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form

Planning/Organization

• Ability to prioritize and re-prioritize as situations and needs change throughout the workday
• Ability to multi-task and organize workflow to manage daily responsibilities, meet deadlines, and prioritize work

Working Conditions

• Cubicle working environment
• Noise level in the work environment is usually moderate

Physical/Environmental Demands

• Activity:
  • Stand - Under 1/3 time
  • Walk - Under 1/3 time
  • Sit – Over 2/3 time
  • Use hands to finger, handle, or feel - Over 2/3 time
  • Reach with hands and arms – 1/3 to 2/3 time
  • Climb or balance – None
  • Stoop, kneel, crouch or crawl – Under 1/3 time
  • Talk or hear – Over 1/3 to 2/3 time
  • Taste or smell – None
• Physical Activity Level: The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel and talk or hear. The employee is occasionally required to reach with hands and arms.
• Manual Dexterity: Manual dexterity sufficient to reach/handle items, work with the fingers, and perceive attributes of objects and materials.
• Special Vision Requirements: Specific vision abilities required by this job include close vision and ability to adjust focus.