Lobby Attendant PM

About the Role

Omni Barton Creek Resort & Spa, nestled in the scenic Texas Hill Country just minutes from downtown Austin, is a premier destination for luxury, leisure, and world-class hospitality. Our associates are the heart of our success—a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment, with opportunities to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry’s most respected companies.

Ranked among the best resorts in Texas: Top 5 Resorts in the Southwest by Condé Nast Traveler and Top 5 Resorts in Texas by Travel + Leisure World's Best Awards 2024.

Responsibilities

• Ensure that the hotel lobbies are serviced throughout the day.
• Service all public restrooms in lobby, lower lobby, and pool areas.
• Service the executive offices.
• Service both men's and ladies associate locker rooms.
• Service lobby and lower lobby pre-function space.
• Keep lobby balconies neat and clean at all times.
• Ensure main guest entrance is neat and clean at all times.
• Ensure all floral arrangements and plants are neat with no debris in the planters.
• Ensure all ash urns throughout property are neat and clean at all times.
• Maintain water fountain and phone stations neat and clean at all times.
• Service guest and associate elevators.
• Ensure that hotel, guest, and associate areas are maintained in a safe and secure environment.
• Complete any special projects that might be assigned.
• Report any maintenance issues or concerns.

Requirements

• Able to maintain a 4-diamond level of service.
• Able to work with Management on special projects.
• Able to work in a fast-paced environment.
• Maintain a professional business appearance, attitude, and performance.
• Must be able to work a variety of shifts, including weekends and holidays.
• Move, bend, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.
• Stand or walk for an extended period or for an entire work shift.
• Requires repetitive motion.