Loan Workout Specialist

Wells Fargo is seeking a Loan Workout Specialist in Bankruptcy as part of the Commercial Banking Operation.

About the role

Provide support to internal and external customers in complex initiatives relating to collection portfolios data to reduce delinquency and restructuring of loans within the Loan Workout functional area.

Responsibilities

• Evaluate risk and analyze account information including financial statements and total relationship
• Coordinate initial loan renewal process and negotiate with borrower or attorneys in order to determine workout solutions
• Restructure supervised loans, recover charged off loans and research account equity to determine full or partial charge off or attend foreclosure sale
• Conduct research and determine resolution for title and collateral perfection issues
• Review and research complex operational challenges that require research, evaluation, and selection of alternatives related to low to medium risk deliverables
• Monitor portfolio for policy compliance and adhere to risk rating
• Identify opportunities for process improvements within scope of responsibilities in Loan Workout area
• Present recommendations for resolving complex situations and exercise independent judgment while developing expertise in the functions, policies, procedures and compliance requirements
• Coach and assist less experienced colleagues
• Provide issue specific training and participate in departmental projects
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Requirements

• 2+ years of Loan Workout, Commercial Lending experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Qualifications

• Collections experience
• Bankruptcy knowledge
• Commercial banking experience
• Knowledge and understanding of equipment finance and leasing
• Ability to interpret and comprehend complex legal documents
• Strong attention to detail, including accuracy in grammar and a sharp focus on eliminating errors
• Strong analytical skills with high attention to detail and accuracy
• Ability to manage a pipeline of work from assignment to completion
• Excellent verbal, written, and interpersonal communication skills
• Experience interacting positively with difficult or irate customers
• Experience resolving and working through escalated and complex customer issues
• Ability to organize and manage multiple priorities
• Strong organizational, multi-tasking, and prioritizing skills

Job Expectations

• This position is not eligible for Visa sponsorship
• Candidate must be based out of posted location
• This position offers a hybrid work schedule
• Relocation assistance is not available for this position
• Ability to work additional hours as needed

Location: Des Moines, IA