Loan Supp Analyst Senior - Reserve Administration - Midland
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
This position may be eligible for remote work in select geographic locations, subject to approval by PNC. If approved, work must be conducted from a quiet, secure, and confidential home-based workspace. Occasional in-office participation may be required based on business needs. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.
About the role
Applies specialty product knowledge to the day-to-day servicing of a portfolio of commercial real estate loans with elevated borrower relationships and/or complexity, including increased communication and autonomy. Supports the servicing of commercial real estate loans (CMBS, balance sheet, and agency loans), ensuring compliance with loan documents, accurate processing of transactions, and timely reporting to stakeholders.
- Analyze and interpret complex loan agreements to accurately apply loan terms in servicing activities.
- Carry out all servicing activities in compliance with servicing agreements, loan documentation, internal policies, and applicable laws and regulations.
- Resolve non-compliant issues through written and verbal communication with internal and external parties.
- Review and process loan payments, escrows, and reserve account disbursements.
- Assist in preparing periodic reporting, including investor, internal, and regulatory reports.
- Perform covenant compliance testing and maintain accurate, up-to-date loan servicing records.
- Support the onboarding of new loans and the transition of paid-off or transferred loans.
- Support tax and insurance administration and perform collection activities on delinquent accounts.
- Exercise funds disbursement authority where applicable.
- Review reports to identify exceptions, ensure quality, and contribute to risk mitigation efforts.
- Serve as a subject matter resource and provide specialty product training.
PNC employees are expected to be customer-focused, managing risk effectively, and aligning decisions with customer needs and satisfaction.
Requirements
- Analytical Thinking
- Capital Management
- Compliance Requirements
- Documentation and Due Diligence
- Loan Documentation
- Regulatory Compliance
- Risk Mitigation Strategies
Qualifications
- Typically requires a university/college degree with less than 1 year of professional experience and/or successful completion of a formal development program.
- In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.
- Bachelor’s degree preferred.
Competencies
- Consulting
- Customer Interaction
- Decision Making and Critical Thinking
- Effective Communications
- Financial Analysis
- Managing Multiple Priorities
- Negotiating
- Operational Functions
- Products and Services
- Relationship Management
Benefits
PNC offers a comprehensive range of benefits to help meet your needs now and in the future, depending on eligibility. Options for full-time employees include:
- Medical, prescription drug, dental, and vision coverage (with a Health Savings Account feature).
- Employee and spouse/child life insurance.
- Short- and long-term disability protection.
- 401(k) with PNC match, pension, and stock purchase plans.
- Dependent care reimbursement account.
- Back-up child/elder care.
- Adoption, surrogacy, and doula reimbursement.
- Educational assistance, including select fully paid programs.
- A robust wellness program with financial incentives.
- Paid time off, including:
- Maternity and/or parental leave.
- Up to 11 paid holidays each year.
- 9 occasional absence days each year (unless otherwise required by law).
- Between 15 to 25 vacation days each year, depending on career level and years of service.
Part-time employees may also be eligible for select benefits. Learn more at pncthrive.com.