Loan Servicing Specialist - Temporary
About the role
We are partnering with a mission-driven financial organization to hire an experienced Loan Servicing Specialist for a long-term temporary opportunity. This is a fully remote position supporting the ongoing servicing and administration of a diverse loan portfolio. This is an excellent opportunity for someone with a background in loan servicing, lending operations, community banking, credit unions, or other financial services environments. Experience within a community-impact lending organization is highly preferred, but not required. The role is fully remote with Pacific Northwest based candidates preferred (must currently reside in the United States). This is expected to be a 3+ month temporary assignment with the possibility of becoming a longer-term or permanent opportunity; however, conversion to permanent employment is not guaranteed. If you have loan servicing experience and are interested in joining a collaborative, mission-driven organization in a fully remote capacity, we’d love to hear from you.
Responsibilities
- Support the ongoing servicing and administration of loan accounts
- Process and maintain loan-related documentation, payments, and account updates
- Respond to borrower inquiries and assist with servicing-related requests
- Research and resolve account discrepancies or servicing issues
- Maintain accurate loan and borrower records
- Partner with internal teams to ensure timely and accurate servicing activities
- Manage multiple priorities while maintaining a high level of accuracy and attention to detail
Requirements
- Previous loan servicing or lending operations experience
- Strong understanding of loan administration and servicing processes
Qualifications
- CDFI, community-impact lending, community banking, or credit union experience is a plus
- Pacific Northwest location preferred, but not necessarily required
Skills
- Excellent attention to detail and organizational skills
- Strong written and verbal communication
- Ability to work independently and stay accountable in a fully remote environment
Pay
$28–$32/hour DOE, with some flexibility