Loan Servicing Assistant

About the role

The role involves assisting in loan servicing operations, including processing payments, responding to customer inquiries, and maintaining accurate records.

Responsibilities

• Process loan payments and updates
• Respond to customer inquiries via phone and email
• Maintain accurate and up-to-date loan records
• Handle customer complaints and resolve issues efficiently

Requirements

• High school diploma or equivalent
• Strong organizational skills
• Excellent communication skills
• Proficiency in Microsoft Office Suite

Qualifications

• Experience in customer service preferred
• Knowledge of loan servicing processes beneficial

Skills

• Customer service skills
• Attention to detail
• Problem-solving abilities

Benefits

• Flexible work schedule
• Competitive compensation package
• Professional development opportunities

Pay

• $15.00 per hour

Schedule

• Part-time position available
• Variable hours to accommodate workload