Loan Processor - Support

About the role

We are looking for a detail-oriented Loan Processor - Support team member to assist the consumer lending team in Pennsylvania. This is a Long-term Contract opportunity supporting loan processing activities through year-end with the possibility of extending into January. The person in this role will help maintain accurate loan documentation, coordinate processing steps, and support daily lending operations in a fast-paced environment.

Responsibilities

• Review consumer loan files for completeness, accuracy, and alignment with supporting documentation before moving them forward in the process.
• Organize, save, and retrieve lending documents within designated folders and shared systems to maintain orderly records.
• Communicate with team members and managers through internal platforms to support training and day-to-day workflow coordination.
• Compare identification, account information, and related documents to verify consistency and reduce processing errors.
• Assist with loan administration tasks tied to mortgage and consumer lending activities, including preparation for closing-related steps when needed.
• Use lending and operational software and similar tools to update records and track application progress.
• Support adverse action processing and other time-sensitive follow-up items through accurate data entry and prompt communication.
• Contribute to department efforts related to loan origination system implementation by completing assigned processing and documentation tasks as needed.

Qualifications

• Experience in loan administration, loan processing, mortgage processing, mortgage lending, or loan origination support.
• Working knowledge of Microsoft Teams and confidence using it for communication, collaboration, and training.
• Proficiency with Windows-based environments, including File Explorer and general file management practices.
• Strong attention to detail with the ability to identify mismatches across IDs, accounts, and loan documents.
• Ability to create, save, organize, and locate documents accurately within shared folders and internal systems.
• Comfort learning and using multiple software applications in a lending environment.
• General understanding of credit scores, rate tiers, and how they relate to consumer lending workflows.
• Effective typing and data entry skills with the ability to handle tasks that require speed and accuracy.