Jobs · Information Technology · Texas

Loan Processor Manager

Stellantis Financial Services US · Irving, TX · 1 mo ago
HybridInformation TechnologyFull-time
We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning, duplicated lines, application instructions. We need to parse the posting. Key sections: - About the role: The first paragraph about Stellantis Financial Services (SFS) description and growth, mission. That's about the role/company. Could be "About the role". Provide that content. - Responsibilities: The "Essential Duties And Responsibilities" list and "Additional Responsibilities". Combine into responsibilities. - Requirements: The "Qualifications and Competencies Required" includes Required Experience, Education, etc. Could be "Requirements". Also "Qualifications Preferred" maybe part of Qualifications. - Skills: The list of skills under "Skills Required". Could be separate Skills section. - Benefits: Not mentioned explicitly. There's no benefits description. So we should NOT include Benefits section. - Pay: Not mentioned (no salary). So omit Pay. - Schedule: There's "Work Schedule" description: hybrid role, in-office presence per business needs, ability to work various shifts, typical hours 7am-8pm Mon-Fri, occasional weekends/holidays, travel up to 10%. That's schedule info. So include Schedule section. Also there is "Travel 0-10% - as required on an as-needed basis." and "Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Houston, TX; Phoenix, AZ." That could be part of Requirements or maybe Schedule? Travel is schedule-related. We'll include travel in Schedule. Also "Overtime required – N/A." That's not substantive (N/A) so we should omit. Also "Physical Demands", "Work Environment" maybe not needed as separate sections; they could be part of Requirements or Qualifications? The instruction: Prefer a few substantive sections over many thin ones. Could incorporate physical demands and work environment into Requirements or Qualifications? But they are not explicitly requested headings; we have only those headings list. We could put them under Requirements or Qualifications? The headings list includes Qualifications (maybe separate from Requirements). We have both Requirements and Qualifications as possible headings. We need to decide what to put where. We have: - Required Experience, Education (under Qualifications and Competencies Required) -> could go under Requirements. - Skills Required -> Skills section. - Qualifications Preferred Education -> could go under Qualifications. - Physical Demands and Work Environment maybe could go under Requirements as well (they are qualifications about physical ability). But we could also omit if they are not substantive? They are substantive but we have no specific heading for them; we could include them under Requirements as a list. We must not invent sections like "Physical Demands". So we will incorporate them into Requirements. We must preserve all substantive info: So we need to include the list of cities, travel, hybrid schedule, etc. We must not include boilerplate like EEO statements, equal opportunity, visa sponsorship, etc. Remove those. Also remove duplicated lines: The posting repeats some sentences like "Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions." appears multiple times; we should keep only one instance? The instruction: Remove duplicated lines. So we should deduplicate. We need to output only HTML fragment, no /, no markdown fences. Let's craft sections:

About the role

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Responsibilities

  • Provide leadership, support, and development to Loan Processing teams.
  • Ensure the achievement of all funding objectives, including volume, turn time, portfolio performance, and legal and procedural compliance.
  • Manage regional production, quality, and service levels to meet performance targets.
  • Evaluate performance against established metrics; identify operational deficiencies and collaborate with Loan Processing Managers to implement improvement plans.
  • Oversee the accuracy and completeness of loan documentation and ensure timely submission to underwriting and funding teams.
  • Communicate effectively with Credit, Sales, and dealer management to ensure alignment and issue resolution.
  • Review exception deals and make decisions in accordance with company policies and procedures.
  • Develop, coordinate, and support training activities and staff development in accordance with SFS policies.
  • Maintain confidentiality when accessing personal information of consumers, including, but not limited to, Social Security numbers and dates of birth.
  • Assist in directing the work of employees assigned to the department by leading and overseeing their day-to-day activities and work schedules and by providing work-related guidance to the Retail Funding teams in accordance with the Company’s policies and procedures.
  • Have authority to lead, oversee, and direct the day-to-day work of assigned employees and to report work assessments to management, and has the authority to take the following actions: hire an employee, fire an employee, promote or demote an employee, formally discipline an employee, reassign an employee, or alter the benefits of an employee (such decisions made by responsible senior manager(s) in consultation with Human Resources).
  • Other duties may be assigned; responsibilities and activities may change.

Requirements

  • Minimum 4 years’ auto finance industry experience.
  • Minimum 3 years’ experience as a Sr. Loan Processor or similar position.
  • Must have experience as a Loan Processing Team Lead.
  • High school diploma or general education degree (GED).
  • Reliable transportation and residence within a commutable distance to Dallas, TX; Houston, TX; or Phoenix, AZ.
  • Ability to work various shifts to accommodate business needs; typically between 7:00 AM and 8:00 PM, Monday through Friday, with occasional weekends and holidays as needed.
  • Travel required up to 10% of the time as needed.
  • Physical demands: regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear; occasionally required to stand, walk and stoop, kneel, crouch, or crawl; occasionally lift and/or move up to 10 pounds; specific vision abilities required include close vision.
  • Work environment: moderate noise level.

Skills

  • Strong knowledge of retail funding regulations, legal requirements, and industry trends.
  • Ability to analyze complex retail data and make strategic recommendations.
  • Excellent analytical and problem-solving skills.
  • Exceptional attention to detail and accuracy.
  • Proven experience managing a team and driving operational efficiency.
  • Excellent oral and written communication and leadership skills.
  • Ability to read and interpret credit reports from TransUnion, Experian, and Equifax.
  • Strong knowledge of indirect auto lending practices and regulatory requirements (e.g., TILA, RESPA, TRID).
  • Proficiency in loan origination systems (e.g., Dealertrack, RouteOne, or similar platforms).
  • Intermediate skills in MS Excel, Word, and PowerPoint.

Qualifications

  • Preferred: Bachelor’s degree in business, finance, or related field.

Schedule

This position is a hybrid role, requiring in-office presence per business needs. The role requires the ability to work various shifts to accommodate business needs. Typically, hours are between 7:00 AM and 8:00 PM, Monday through Friday, with occasional weekends and holidays as needed. Travel may be required up to 10% of the time.

We have duplicated schedule info also in Requirements; we might remove travel and shift from Requirements to avoid duplication. But we need to preserve all substantive info; we can keep it in Schedule and maybe not repeat in Requirements. However we included travel and shift in Requirements; better to move them to Schedule only and remove from Requirements to avoid duplication. Let's adjust. Requirements should focus on experience, education, location, physical demands, work environment. We'll keep location (reliable transportation and commutable distance to cities). We'll keep physical demands and work environment. We'll remove shift and travel from Requirements. Thus:

Requirements

  • Minimum 4 years’ auto finance industry experience.
  • Minimum 3 years’ experience as a Sr. Loan Processor or similar position.
  • Must have experience as a Loan Processing Team Lead.
  • High school diploma or general education degree (GED).
  • Reliable transportation and residence within a commutable distance to Dallas, TX; Houston, TX; or Phoenix, AZ.
  • Physical demands: regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear; occasionally required to stand, walk and stoop, kneel, crouch, or crawl; occasionally lift and/or move up to 10 pounds; specific vision abilities required include close vision.
  • Work environment: moderate noise level.
Schedule section as above. Check for any other substantive info: "Overtime required – N/A." we omitted as N/A. "Must have reliable transportation and live within a commutable distance to one of the following cities: Dallas, TX; Houston, TX; Phoenix, AZ." included. "Travel 0-10% - as required on an as-needed basis." included in Schedule. "Work Schedule: This position is a hybrid role, requiring in-office presence per business needs. This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 7:00 AM and 8:00 PM, Monday through Friday, with occasional weekends and holidays as needed. Travel may be required up to 10% of the time." included. "An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position." This is substantive but maybe considered boilerplate? It's about work authorization. The instruction says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Work authorization is not exactly those categories; it's a requirement. Should we keep? It's substantive info about eligibility. The instruction didn't explicitly say to remove work authorization. It says remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Work authorization is not those. So we should keep it. Where to place? Could be under Requirements as a bullet: "Must be authorized to work in the United States; no visa sponsorship provided." We'll add. Also "Stellantis Financial Services, Inc. (SFS) is an equal opportunity employer..." that's EEO boilerplate; remove. Also "Candidates must possess authorization to work in the United States." duplicate; we already have. Also "This policy applies to recruitment and placement..." etc. Remove. Thus add to Requirements. Let's

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