Loan Processing Assistant

About the Role

The Loan Processor Assistant plays an important role in the organization by performing a number of activities related to the company’s Regional Operations functions. This role is primarily responsible for assisting Loan Processors by reviewing files, ordering supporting documents, and other tasks to help prepare mortgage loans for underwriting and closing within Guild Mortgage Company and industry guidelines.

Responsibilities

• Requests and reviews file documentation, including income/employment verifications, bank statements or verifications of deposit, and property valuations; opens escrow and title.
• Reviews all documentation received for completeness and ensures appropriate data is entered in the company’s origination system, and that appropriate documentation is uploaded to the company’s paperless file system.
• Communicates with loan processor regarding documentation needed to process the loan and maintains effective follow-up to ensure receipt of needed documents.
• Assists loan processor to gather information to clear underwriting conditions.
• Responds to inquiries and follows up with key individuals promptly to resolve problems.
• Communicates directly with loan officer, loan processor, closer, title companies, and insurance companies to ensure that loans close in a timely manner.
• Assists loan processor to help resolve investor stipulations.
• Stays up to date on all current, applicable industry standards.
• Maintains complete and accurate information within the Loan Processing System while effectively managing a high volume of loans.
• Performs other duties as assigned.

Qualifications

• High School or equivalent required; some related college courses or degree desired, along with some knowledge of mortgage lending policies, procedures, and regulations.
• Well-developed ability to manage multiple tasks/projects and deadlines simultaneously.
• Strong verbal and written communication skills.
• Effective time and resource management.
• Strong interpersonal skills.

Skills

• Excellent verbal and written communication skills required.
• Highly organized and detail-oriented; ability to work in a fast-paced, metrics-driven environment required.
• Proficiency in Microsoft Office Suite, Word, Excel, Wiki, collaborative cloud-based programs, and third-party software applications required.

Benefits

• Medical, dental, vision, life insurance, AD&D, LTD.
• 401(k) with employer match.

Pay

Target Salary Range: $16.83 - $19.23. This position offers eligibility for incentive compensation. Compensation at Guild is influenced by a wide array of factors including but not limited to local and federal minimum wage requirements, education, level of experience, and applicant’s geographical location.

Guild Mortgage complies with the ADA and considers reasonable accommodation measures that may be necessary for eligible applicants/employees to perform essential job functions. Employment with Guild Mortgage is “at-will,” meaning that either the Company or an employee may terminate the employment relationship at any time, with or without cause, advance notice, or stated justification.