Loan Partner

About the role

DAS Acquisition Company, LLC/USA Mortgage is 100% employee owned. Our mission is to pursue excellence relentlessly and provide superior service through our mortgage bank. Since 2001, we have been recognized as a top choice for residential lenders in the St. Louis metropolitan area by the St. Louis Business Journal.

Responsibilities

• Aid Loan Officers in loan administration and processing to ensure efficient loan transactions.
• Assist with clerical functions, including conducting preliminary research to determine mortgage eligibility.
• Set signing appointments and provide customer service.
• Prepare files for submission to loan processing.
• Update and mine marketing databases for new loans.
• Perform any other miscellaneous requirements as assigned.

Primary Objectives

• Aid Loan Officers in their roles to maximize efficiency and productivity.
• Research and gather necessary information for loan applications.
• Handle administrative tasks such as making copies and setting up new customer files.
• Communicate with borrowers and realtors to ensure smooth loan processes.
• Input data into the loan origination system and update databases.
• Perform clerical duties as needed.

Specific Responsibilities

• Make copies of borrower information and other administrative tasks as directed.
• Assist in pre-qualifications and pre-approval orders.
• Pull credit reports and verify Automated Underwriting System (AUS) results.
• Contact borrowers for additional information.
• Schedule signing appointments.
• Enter data into the loan origination system and update customer files.
• Send thank-you notes to customers and realtors.
• Handle other clerical duties as required.

Requirements

• Administrative assistance, clerical, and customer service experience.
• Familiarity with Conventional, FHA, and VA mortgage products.
• Clear understanding of RESPA laws and guidelines.
• Teamwork and productivity skills.
• Excellent problem-solving and customer service abilities.
• Proficiency in using Microsoft Office and the loan origination system.
• Experience with Encompass Database software or similar systems.
• One to two years of relevant experience.
• Attention to detail and strong sales/customer service skills.

Qualifications

• High school diploma or equivalent.
• Two to four years of college education preferred.

Skills

• Administrative practices and procedures.
• Teamwork, customer service, motivation, design, ethics, safety & security, project management, business acumen, and professionalism.

Benefits

N/A

Pay

N/A

Schedule

N/A