Loan Operations Specialist

Loan Servicing Operations Specialist Responsible for supporting a biotechnology and pharmaceutical-focused loan portfolio by processing and maintaining loan accounts, payments, and payoff requests with a strong focus on data accuracy and regulatory compliance. Key Duties Process and maintain loan account records, payment activity, and payoff requestsMonitor portfolios for exceptions and delinquenciesSupport audits by providing accurate, compliant servicing documentationRespond to servicing inquiries and resolve customer or internal requestsPartner with lending and compliance teams to improve servicing processes Qualifications & Skills Strong attention to detail and accuracy in account and payment dataKnowledge of loan servicing operations and regulatory compliance requirementsAbility to identify and resolve exceptions and delinquency issuesComfort working cross-functionally with lending and compliance stakeholdersEffective communication skills for servicing inquiries and audit support