Loan Officer

What You’ll Do

• Provide an exceptional customer experience by building trust and guiding clients through the loan process.
• Engage with clients through inbound and outbound calls using company-provided leads and marketing resources.
• Analyze financial situations to structure tailored loan offers that best fit customer needs.
• Accurately input borrower information into the system, maintaining up-to-date records throughout the loan process.
• Collect and review qualification documents to ensure complete and accurate loan submissions.
• Communicate proactively with borrowers, addressing concerns and keeping them informed from application to closing.
• Collaborate with internal teams, including processors and customer relationship managers, to resolve any qualification issues.
• Maintain performance goals, ensuring compliance with lending regulations and maintaining loan quality.

What We’re Looking For

• A customer-first mindset, dedicated to delivering an outstanding experience.
• Strong phone communication skills with the ability to build rapport quickly.
• Self-motivated and results-driven, thriving in a fast-paced environment.
• Excellent verbal and written communication skills with attention to detail.
• Problem-solving and critical thinking skills to navigate loan structuring challenges.
• Ability to multitask and prioritize in a high-volume setting.
• Flexibility to work up to 50 hours per week, including occasional weekends.

What You’ll Need

• Must possess an active MLO license with current authorization to operate in four or more states.
• Minimum of 3 years of consecutive experience as a Direct-to-Consumer (DTC) loan Originator.
• 3+ Years in a call center environment.
• Expertise in mortgage products, including Conventional, FHA, VA, Refinance, JUMBO, Non-QM, HELOCs, and Seconds.
• Proficiency in CRM and Loan Origination Systems (LOS), such as Byte, Salesforce, or Encompass to manage customer relationships.
• Bilingual in Spanish is a plus.

Why Join Mission Loans?

• Robust lead generation, Sr. loan officers primarily handle inbound calls.
• Fast loan processing—on-site processors and underwriters ensure quick closings.
• Competitive compensation structure with lucrative earning potential.
• Supportive and growth-oriented team environment where leadership invests in your success.
• Backed by Americor—stability and corporate support with a people-first approach.

Compensation

Average performers earn between $120,000 and $200,000 annually.

Notice to Agencies

Notice to Agencies: Mission Loans, LLC. (the "Company") has an internal recruiting department. Mission Loans, LLC may supplement that internal capability from time to time with assistance from temporary staffing agencies, placement services, and professional recruiters ("Agency"). Agencies are hereby specifically directed NOT to contact Mission Loans, LLC. employees directly in an attempt to present candidates. The Company’s policy is for the internal recruiting team or other authorized personnel to present ALL candidates to hiring managers. Any unsolicited resumes sent to Mission Loans, LLC. from a third party, such as an Agency, including unsolicited resumes sent to a Company mailing address, fax machine, or email address, directly to Company employees, or to the resume database, will be considered Company property. Mission Loans, LLC. will NOT pay a fee for any placement resulting from the receipt of an unsolicited resume. Mission Loans, LLC. will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.