Loan Officer Assistant (Boise, ID area)

About the role

Join a high-producing mortgage team where expertise, ownership, and teamwork matter. We’re looking for an experienced mortgage professional to join a fast-paced, high-producing team. An active NMLS license is preferred; however, we are open to considering a strong candidate who is not currently licensed and helping the right person obtain the required licensing. This is more than a position focused on collecting documents and moving files through the system. We’re looking for someone who really understands mortgage lending, enjoys solving problems, and takes ownership of getting loans positioned for success. Our ideal candidate is a guideline expert — the person others naturally turn to when a file is complicated or the obvious answer may not be the right one. You understand Conventional, FHA, VA, and other common lending guidelines, know how to research what you don’t know, and enjoy finding solutions within the guidelines. Just as importantly, we’re looking for someone who genuinely enjoys being part of a team. We communicate constantly, jump in to help one another, and celebrate our wins together. Collaboration, accountability, and team chemistry are extremely important to us.

Responsibilities

• Review mortgage applications and supporting documentation for accuracy and completeness.
• Calculate borrower income and qualifying ratios, including complex income scenarios.
• Review assets, credit, liabilities, and other documentation to identify potential qualification issues.
• Run, review, and interpret automated underwriting system (AUS) findings.
• Research agency, investor, and product guidelines to help determine loan eligibility and structure.
• Identify documentation requirements and outstanding items needed to complete the pre-approval process.
• Assist the Loan Officer with evaluating and structuring loan scenarios.
• Prepare files for accurate and thorough pre-approval.
• Manage and maintain communication with active pre-approved buyers.
• Track outstanding documentation, borrower follow-ups, and important deadlines.
• Proactively identify potential issues and work with the Loan Officer and team to develop solutions.
• Maintain clear, timely communication with borrowers, referral partners, and internal team members.
• Help ensure files are well-structured, thoroughly reviewed, and positioned for success before reaching processing or underwriting.
• Anticipate next steps and close communication and documentation loops without requiring repeated follow-up.

Requirements

• Significant mortgage lending experience.
• Hold an active Mortgage Loan Originator license through NMLS, or be willing and able to obtain the required licensing (support provided for the licensing process).

Qualifications

• Strong understanding of agency and investor guidelines.
• Enjoy digging into guidelines and researching solutions rather than concluding a loan cannot be done.
• Strong income-calculation skills, including experience with self‑employed, variable, and nontraditional income.
• Understand AUS findings and the underlying guidelines behind them.
• Comfortable reviewing borrower income, assets, credit, liabilities, and qualifying ratios.
• Naturally curious and resourceful; when you don’t know an answer, your instinct is to research it and find it.
• Highly detail‑oriented; understand that small issues on the front end can create significant problems later in the loan process.
• Take ownership and anticipate next steps without needing continual direction.
• Can effectively manage multiple borrowers, priorities, follow‑ups, and deadlines at the same time.

Skills

• Communicate proactively and understand that responsiveness is critical to providing an exceptional experience for clients and referral partners.
• Recognize potential problems early and bring both the issue and possible solutions to the team.
• Enjoy collaborating and believe successful teams operate with a “we” mentality rather than a “