Loan Officer Assistant

Job Responsibilities

• Ensure files move through processing and closing in a timely manner
• Promptly respond to client’s questions and concerns keeping them well informed of the loan process
• Review and prepare client documents ensuring all paperwork is accurate
• Properly prepare loan files for submission to processing
• Illustrate excellent customer service skills with clients and internal partners
• Perform a variety of administrative duties in support of the branch
• Support the Loan Officer with scheduling, client communication, and file management

Qualifications

• At least 2 + years of mortgage experience as an LOA or processor is required
• Experience with VA, Conventional, and FHA loan types
• Experience with Encompass LOS
• Excellent written and verbal communication skills
• Exceptional time management and organizational skills
• Aptitude to learn quickly and multitask with high attention to detail
• Knowledge of loan products and compliance requirements
• Able to work in a fast-paced, deadline-driven environment

Company Information

Atlantic Coast Mortgage is committed to an equal employment opportunity (EEO) workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability, protected veteran status, or any other status protected by law.