Loan Documentation Specialist

About the role

The Loan Doc & Proc Intmd Assoc Ayst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Individual must be accountable, ethical, results oriented, trustworthy, and credible.

Responsibilities

• Manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process
• Independently process and close loans within a complex loan operations environment
• Integrate a solid understanding of industry and business standards and practices of loan documentation processes
• Deal with most loan-related problems independently and have some latitude to resolve complex issues, where expertise is required to interpret against policies, guidelines, or processes
• Apply judgment when interpreting data, preparing reports, and present findings to management
• Make resolution recommendations based on identified trends and facts
• Design and analyze complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities
• Participate in and support the implementation of projects and process improvement initiatives
• Interpret data and make recommendations for the launch of new products/services and upgraded platforms that loan documentation/processing functions
• Demonstrate an understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes
• Minimize risk to the bank through a solid understanding of procedural requirements - provide solutions to reduce errors, to adhere to audit and control policies
• Serve as a checker for systematic transactions as a last line of defense
• Escalate and resolve all inquiries and issues related to loan documentation in a timely manner
• Apply a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit
• Provide informal guidance and/or on-the-job-training to new team members
• Work closely with own team and internal stakeholders in order to meet client needs
• Interact directly with external customers to disseminate or explain information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct business practices, escalating, managing and reporting control issues with transparency

Qualifications

• 2 - 5 years relevant experience
• Basic knowledge of Business Processes, Systems and Tools used in the Loan Process
• Demonstrate understanding of Loan Processes, Procedures, Products and Services
• General awareness of managing, preparing, and reviewing loan documentation
• Able to identify, mitigate, manage, resolve, and escalate risks and issues
• Reasonable awareness of risk types, policies and control measures and processes
• Comply with applicable laws, rules, and regulations, and adhering to Policies
• Bachelor's/University degree or equivalent experience

Pay

Primary Location Full Time Salary Range: $61,870.00 - $86,330.00

Benefits

• Medical, dental & vision coverage
• 401(k)
• Life, accident, and disability insurance
• Wellness programs
• Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays