Loan Documentation & Quality Assurance Specialist
nbkc bank · Kansas City, MO · Yesterday
Full-time
About the role
nbkc bank is looking for a detail-driven, quality-focused Loan Documentation & Quality Assurance Specialist to ensure every loan is accurate, compliant, and ready to empower customers and partners. As part of the Loan Administration team, you’ll play a key role in lending operations from pre-closing through post-closing, collaborating with internal teams across commercial and consumer lending and supporting third-party lending services.
This role is @Flex, offering a hybrid work arrangement both in the office and at home.
Responsibilities
- Perform pre-closing loan document review
- Conduct post-closing loan review
- Perform QA checks for Lending-as-a-Service partnerships to ensure compliance and accuracy
- Review pre-closing and final documents for DMI HELOC loans and ensure proper filing
- Verify data input accuracy, including daily review of interest rate inputs and general ledger/internal DDA balancing
- Monitor and reconcile internal escrow DDA account
- Prepare loan documentation
- Ensure regulatory compliance and adherence to all bank policies and procedures
Requirements
- High school diploma or GED required
- 5+ years of experience in commercial and/or consumer banking
- Strong attention to detail and organizational skills
- Knowledge of loan documentation, compliance regulations, and banking systems
- Familiarity with HMDA reporting requirements
- Ability to manage multiple priorities and meet deadlines
- Excellent communication and problem-solving skills
Preferred Qualifications
- Previous experience in loan administration, documentation review, or quality assurance within a financial institution
- Understanding of UCC filings, CIP requirements, and beneficial ownership regulations
- Experience with banking systems such as LaserPro, nCino, or Phoenix
Benefits
- Multiple comprehensive health plans (HDHP or PPO options)
- 4 weeks PTO + 12 paid holidays + your birthday off + 8 volunteer hours per year
- 401k with immediate vesting and generous company match
- Paid parental leave
- Access to behavioral health advocates and an Employee Assistance Program (EAP)
- Wellness perks, reimbursement programs, and on-site gym
- Flexible schedules for work-life integration
- 4-week paid sabbaticals for 10-, 18-, and 25-year anniversaries